IT Support
Bankers Assurance
Total years of experience :18 years, 4 Months
- Remote connection administrator
- Supported applications: Microsoft products, Microsoft office suits (2003, 2007), operating systems ( xp, server 2003, vista, windows 7), 2X application, and many other applications
- Pbx administration
- Active directory administrator
- Troubleshooting system hardware (acer, hp, lenovo, Ibm), providing diagnosis for several hardware symptoms, tracking problems and proving the best solution
- Installing and troubleshooting printers and scanners (HP Products)
- Installing, configuring and troubleshooting the online system responsible of data processing between providers and Bankers Assistance
- Supporting the network infrastructure
- Being involved in all the steps of implementing and customizing SharePoint at Bankers
- SharePoint Portal Administration including sites creation and design; Managing site security; Editing site details and working on site templates, lists, libraries, workflow, pages and Web Parts
- Monitoring bankers’ servers for any malfunctioning, and doing the necessary updates for some of the servers.