Business Development Manager
ARCHIMEDIA
مجموع سنوات الخبرة :11 years, 7 أشهر
Archimedia is the region's leader in audiovisual and automation technology. Since 2004 the
company has prided itself on consistently delivering well engineered and brilliantly designed
solutions for residential, corporate and marine projects.
Equipped with a team of highly trained and certified professionals, Archimedia has received
numerous international awards for utilizing some of the industry's finest brands to create award-
winning.
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
ALGEDRA Interior Design is specialized in providing interior design services that includes creative
space planning, designing, and project management for both residential and commercial projects.
- Leads all aspects of the sales process.
- Sell the complete offering of company products and services to assigned opportunities.
- Manage new customers implementation by managing customers expectations and satisfaction.
- Assist other sales and services resources when called upon by the Field Sales Manager.
- Set sales targets and define strategy to achieve these targets and follow the set strategy punctually
- Manage the proposal development process and maintain the time-lines for the proposal teams
- Maintain the business development database.
- Pllanning and overseeing new marketing initiatives.
- Attending conferences, meetings, and industry events.
- Utilize management CRM system to track and report on pipeline activity, development status, and planning for next steps. Reviews reports, activity and status with management.
Participate in industry forums, client discussions, and conferences as a representative of the organization.
- Determine cross-selling opportunities among different offices.
- Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
- Train and guide business development associates.
ALGEDRA GROUP
Sales & Business Development Executive
ALGEDRA Interior Design is specialized in providing interior design services that includes creative
space planning, designing, and project management for both residential and commercial projects
- Effectively communicating with customers in a professional and friendly manner.
- scheduling appointments and sending email to clients.
- sending daily, weekly, monthly and yearly reports to management.
- Carrying out administrative tasks such as data input, processing information, completing
paperwork and filing documents.
- Contacting potential customers to arrange appointments.
- Updating social media pages and the company blog on daily bases.
Ghiath Qudmani
Checking daily billings.
- Reviewing daily cash balances.
- Checking all C/L accounts.
- Processing and posting cash and check payments.
- Sending out balance due letters.
- Preparing aging reports.
- Managing bank and general ledger reconciliations.
- Providing credit references and maintaining an up-to-date billing system.
- Expediting late payment, reporting bad debts and keeping a careful eye on the cash flow.
- Monitoring customer account details and maintaining accounts receivable customer files.
- Investigating and resolving customer queries.
- Communicating with customers by phone, email and face-to-face.
- Daily balancing accounts payable to the general ledger.
- Tax return preparation.
- Assisting with research and planning on current tax laws and evaluating the tax impact of current and proposed company activities and transactions.
- Ensuring that all invoices are authorized by department heads prior to being processed through the system.
- Researching and resolving accounts payable or accounts receivable issues with customers or vendors.
- Reconciling invoices to suppliers' statements.
- Handling all accounts payable queries.
- Maintaining a filing system for all financial documents.
- Other duties as assigned.
Placing costumer orders in the computer system.
- Providing customers with service information.
- Identifying, researching, and resolving customer issues using the computer system.
- Following-up on costumer inquires not immediately resolved.
- Recognizing, documenting and alerting supervisor to trends in customer calls.
- Answering phone calls and responding to customer requests.
- Recommending process improvements.
- Striking a positive and cooperative tone with both customers and coworkers.
- Increasing the customer experience by providing information on new services. - - - Handling a high influx of inbound calls in a dynamic call center environment.
- Accepting assignments with an open, positive and team-oriented attitude.
Work included the following training courses/certificates:
- Successfully completed Effective Intercultural Relationships course by MTN Academy/ Soft Skills.
- Successfully completed Creating a Positive Attitude course by MTN Academy/ Soft Skills.
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