Alka Mangtani, Holidays Supervisor

Alka Mangtani

Holidays Supervisor

Trans Arabian Sea Air Travels, Dubai

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent, High School
Expérience
9 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 5 Mois

Holidays Supervisor à Trans Arabian Sea Air Travels, Dubai
  • Émirats Arabes Unis - Dubaï
  • janvier 2005 à mai 2014

Job Responsibilities:
• Directly dealing with clients, maintaining rapport & making sure the clients are satisfied.
• Following up on queries for maximum conversion.
• Booking hotel accommodation \{outbound & inbound\} with suppliers, following up on confirmations, keeping a check on time limits/deadlines.
• Arranging car hires/transfers.
• Preparing the daily sales report.
• Providing cruise quotes with conditions, blocking cabins & issuing the necessary documentation.
• Preparing holiday packages & upselling.
• Making necessary arrangements for Groups &/ MICE.
• Issuance & recommendation of Travel Insurance.
• Preparing promotional flyers.
• Answering phone calls & emails by the set norm.
• Helping colleagues & resolving any issues.
• Maintaining a good working relation with all suppliers.

Éducation

Etudes secondaires ou équivalent, High School
  • à Indian High School, Dubai
  • avril 2003

Specialties & Skills

Team Player
Microsoft Office
Customer Service Oriented
Tourism

Langues

Anglais
Expert
Hindi
Expert