Service Delivery Manager
Oges Global Pte Ltd
Total des années d'expérience :14 years, 6 Mois
Manage the overall recruitment status for the business with robust reporting & ensure recruitment processes adhere to quality guidelines
Responsible for building sourcing capability within the team with particular focus on direct sourcing and social media recruiting.
Manage relationships with all key stakeholders including senior business leaders.
Ensure all mandates are effectively closed across all levels as per the plan and within the budgeted cost.
Develop the team and build on capabilities and efficiency of the team members
Establishing and maintaining high delivery and quality standards within the team to deliver exceptional client service and help brand the company as an employer of choice
Managing end to end recruitment, training and consulting assignments in India and internationally for Oil and Gas Industry
Have an active Client facing role, whilst managing specific Key Accounts
Formulate and manage international recruitment assignments, specifically working on mid-career to senior level opportunities
Ensure each recruitment assignment is delivered to budget and to Client expectation
Build and manage a team of Consultants and Recruiters whilst supporting and mentoring less experienced members of the team
Meet and exceed KPIs and revenue targets
Senior Research Analyst, Korn/Ferry team (Assistant Manager)
Specific responsibilities include:
Responsible for the consumer practice group and also working with other practice groups for e.g. Life Sciences, Industrial.
Providing engagement execution support to the client and the team.
Was sent to London office for onsite training for a week in 2012.
Capturing and maintain accurate market, client and candidate information on the company’s knowledge systems so as to both facilitate the search process and help convert business development opportunities through various in-depth reports.
Informing the engagement team of any potential business development opportunities identified through the execution of the search process and support the appropriate consultant in its conversion.
Contributing to practice and research meetings.
Creating Risk officers’ newsletters and contributing to the team through the weekly news on the movement of Risk Heads and various other trends in the market.
Developing organizational charts, compensation analysis and reports on niche industry segments.
Have been responsible for creating various SOPs (Standard operating procedures) for reports created within the team.
Responsible for various training moduls within the team.
Also managing different team responsibilities like, MIS and team fund, team outings to name a few.
Accomplishments:
Awarded as the ‘Employee of the Quarter’ (Orbit Star) Oct - Dec 2012
Egon Zehnder International Information and Research Services (Sept 2009 - Dec 2011)
Research Analyst
Specific responsibilities include:
❖ Industry Specialization: Life Science
❖ Involved in preliminary stage of search leads and assignments for C-level, SVP, VP and Board positions at leading global pharmaceutical and biotech companies.
❖ Work closely with Consultants, Research Principles and Research Associates across the US and Europe.
❖ Identifying the best talent in the marketplace for a specific set of core competencies
❖ Compiling source lists and executive profiles
❖ Preparing company snapshots, global industry and key account newsletters
❖ Developing organizational charts, compensation analysis and reports on niche industry segments
Associate
Specific responsibilities include:
❖ Build and develop knowledge base of Companies, Candidates and various industries sub segments specific to practice group/vertical across the globe.
❖ Involved in training and mentoring the new joiners
❖ Database Management of companies, candidates and EZI relationship in company's propriety database.
❖ Search online databases for reports. Track & update the relevant company. Working on online databases like One Source, Board Ex, etc.
Gerson Lehrman Group, Healthcare Council, Europe Middle-East Africa (2008 - 2009)
Research Associate, Healthcare
Specific responsibilities include:
❖ Identify and establish consulting relationships through e-mail and telephone
❖ Grow the European and Asian GLG Councils by recruiting key thought leaders like Head of Research and Development, chief scientific officer etc. of various healthcare firms using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships
❖ Interview prospective Council Members as needed and capture critical data in GLG's extensive profile management systems
❖ Work on strategic projects associated with building the EU GLG Councils and deepening the base of available European experts.
❖ Develop a working knowledge of GLG's core industry coverage to improve project and product service quality. Develop awareness of broader trends and client needs
❖ Consult with both client-facing Research Managers to gauge clients' needs and other Council Management team members to ensure utilization of best practices when dealing with prospective and current Council Members
❖ Work on other projects associated with building the GLG Councils
12th from Air Force Golden Jubilee Institute, CBSE, 2005 (68%)
10th from DAV School, CBSE, 2003 (82%)