Business Analyst
Al Essa Medical and Scientific Equipment Co.
Total years of experience :13 years, 6 Months
Catering to US credit card holders needs.
Giving them suggestions on maintaining their account.
Creating long lasting relationship by providing them products that will help them and will increase loyalty towards the bank
(MIS Team) is the centralized team an intermediary between US Top management and Head business of sub-Department, Analyze various Processes, finding a methodology to tap the critical parameters in the Processes and present the same in various weekly and monthly reports.
Handling US Credit Card holders across the US.
To perform maintenance activities on the accounts and providing them with quality solutions for their inquiries.
Selling insurance packages, travel packages and other services in an inbound sales project CFS.
Due to my excellent performance was given an Opportunity to train new recruits.
Achievements:
Consistently featured in the top fifteen percent in rankings.
Won various sales related awards on daily basis.