Head of Credit
THE ENTERTAINER FZ LLC
مجموع سنوات الخبرة :7 years, 8 أشهر
Responsible for receivables collection of the whole group.
• Manage the team of 8 credit controllers- UAE and credit controllers in international local offices-
Bahrain, KSA, and Qatar.
• Ensure teams targets are met on monthly basis.
• Review the current process of the department and suggest the optimal process which will enable
the organization to submit invoicing on time & will also help collect cash on time.
• Develop collection strategy and action plan and ensure that they are carried out.
• Ensure reduction of overdue %age.
• Provide training to the credit control team to enable them to perform their jobs efficiently.
• Visit with customers to understand their issues, review the outstanding and agree payment plans
where necessary.
• Provide the team with the ageing report on weekly basis.
• Collection reports to management as and when required.
• Apart from managing the team, I also look after top corporate accounts, which includes B2B
corporate clients and B2C UAE hotels and restaurants, make sure we get timely payments from
them and arrange for their collection.
• Arrange weekly meeting with the team and discuss the best possible ways to bring the ageing no’s
down.
• Arrange meeting with country managers & GM’s to discuss and escalate the issue of nonpaying
merchants and decide the ways to tackle those issue depend on level of merchant they fall under.
• Manage internal and external audit requirements.
• Centralize the credit control functions across the organization and design a suitable organization
structure for same.
• Ensure that the company service guarantees are met.
• Proactively identifying business improvement opportunities.
• Communicating clearly and effectively with the team.
• Monitor Debt Collector cases and their performance.
• Help the team with difficult accounts as and when required.
• Ensure team is always motivated to get best results.
• Other duties as delegated from time to time by Credit Control Manager
Prepare weekly receivables and lease ageing status report and submit to the management for
review and action.
• Receivables accounting and monitoring to ensure timely collection and achieving monthly
collection target of 2.5 million.
• Monitoring closed receivables, police cases, third party collections etc.
• Opening Debtor account with proper documentation.
• Making daily and monthly collection report, which shows branch wise collection of all branches
and also of the whole company.
• Ensuring that all the agreements are invoiced on daily basis, all open agreements for the day have
deposits and rental, and all agreements closed are with zero balances.
• Approving and processing of refunds and credit notes.
• Chasing outstanding customer account and finalize the dues.
• Attending customer queries on day to day basis.
• Visiting clients for accounts related issues as and when required to ensure smooth running of
business.
• Ensuring that information is accurately allocated and entered into the system.
• Daily and monthly invoicing for various revenue segments.
• Proactively identifying business improvement opportunities.
• Ensure that the company service guarantees are met. • Communicating clearly and effectively with
the team.
• Excellent knowledge in CARPRO software.
Prepare Ledger entries by maintaining records and files, reconciling accounts.
• Answers accounting and financial questions by researching and interpreting data.
• Assisting in bank reconciliation statement.
• Post journal entries for revenue and expenses.
• Handle petty cash for daily expenses of the company.
• Debtors & Creditors reconciliation.
• Actively involved in day to day management of cash flow.
• Maintain financial information, files & records e g. copies of paid invoices, cheques, documentation,
reports, vendor’s files, receipts etc for the purpose of ensuring the availability of documentation
and compliance with established policies and regulatory guidelines.
Sr. No. Qualification Institution Grade Year 1 SSC Maharashtra Board 1st (73%