Collections Officer
Zimloans
Total years of experience :2 years, 2 Months
Following up on defaulters.
Follow up via email and phone call and text.
Negotiate payment schedules with clients.
Data capturing, uploading and updating customer payments and responce
My duties were to assist customers with payments online.
Attending to customer queries and complaints and finding a solution.
Open new account for new clients.
Providing and explaining relevant information to customers.
Upper Seond Class 2.1