Strategy & Business Operations Manager
HSBC UAE
مجموع سنوات الخبرة :6 years, 7 أشهر
Synthesized company and competitor
performance data to discover untapped markets
for HSBC Global Banking.
Researched, analyzed and solved marketing and
strategy concerns through personalized
approach.
Collaborated with senior management to
increase revenues and relationships with clients.
Advised on capture strategy, solutions and
costing and pricing deals.
Designed and executed successful sales and
marketing procedures using innovative strategies.
Boosted accountability and growth by
enhancing processes based on performance
reporting, benchmarks and objectives.
Assisted clients in making beneficial and strategic
decisions regarding investments, low-cash
financing and sourcing overseas partners.
Cultivated and strengthened relationships with
new clients and educated clients on account
services and capabilities.
Kept client financial plans optimized for current
market trends and economic conditions.
Guided clients through compiling important
financial histories and documentation for
evaluation.
Monitored issues carefully and reached out to customers to provide immediate resolution and
maintain satisfaction. While working with Emirates NBD, I have handled a portfolio of over 250 clients. Generated new business and referral clients in
partnership with financial advisors and branch
team.
Achieved targets for sales of bank products and
services and exceeded performance metrics for
customer service.