Lead Infrastructure Engineer
Mphasis
Total des années d'expérience :24 years, 10 Mois
Preparing and updating technical runbooks which are used for resolving production issues occurring on 550+ client applications.
Open to work. Immediate joining.
I am a Dedicated, honest and hardworking employee with an eye for detail. I have rejoined Wipro in 2013 as a permanent employee and worked as a technical writer. During this tenure I was promoted twice as an Associate Manager (Senior Technical Writer) and then as a Deputy Manager due to my performance, accolades and awards.
I have received rating of 4 out of 5 more than twice in my appraisal cycles.
In my last project at Wipro, I have worked as a project manager in an Infrastructure account, handling multiple projects.
I have left my job in Wipro to look for brighter opportunities in Gulf region, especially Dubai. I can join immediately.
Job Titles: Technical Writer, Senior Technical Writer, Deputy Manager, Business Analyst and Project Manager Canberra, Hyderabad, Pune, and Suwon. January 2013 - September 2023.
Roles and Responsibilities (Business Analyst and Project Manager) Location: Hyderabad, India
• Created Statement of Work (SoW) and other project documents for ofering infrastructure services to the clients
• Collaborated with subject mater experts (SMEs), network, facilities, cloud and storage engineers from infrastructure and project teams to gather information and ensure the accuracy of technical content and appropriate document version
• Organized and presented technical information in a clear, concise, and user-friendly manner
• Organized meetings with stakeholders from ELC and Wipro Domain teams for seting up IT rooms and network Infrastructure for infra projects using enterprise software channels
Job Title: Consultant - Technical Writer Pune / Maharashtra. July 2011- January 2013 - Full-time employment with, deputed at Wipro Hyderabad as a Technical Writer. Client / Project: Telecom - 2G and 3G network servers.
Job Title: Technical Writer Bhubaneswar / Odisha. April 2011- June 2011. Client / Project: Telecom - 3G and LTE network simulator and analyser.
Roles and Responsibilities (Content Verifier and Developer)
Computer science and engineering
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