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Altamash Taj Khan خان, Sr. Supporting Solution Architect

Altamash Taj Khan خان

Sr. Supporting Solution Architect·Accenture Solutions Ltd

الهند

بكالوريوس, Commerce

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 3 أشهر

Sr. Supporting Solution Architect

يناير 2024 - حتى الآن

Accenture Solutions Ltd

مومباي، الهند

يناير 2024 - حتى الآن

Working as a Sales enablement or supporting Solution architect.
Support solution architects with staffing and deal modeling for North America.
Prepare pricing models and help present value propositions to clients and vendors.
Work with pricing, delivery, and product teams to make sure deals are executed smoothly, like vendor onboarding.
Manage service delivery costs and keep financial data accurate in tools and Excel.Supporting sales for this
solution architect team.
Conducted comprehensive Market research, including primary, secondary, and financial analysis, to support the
Sales & Marketing team in the USA.
Assist the Solution Architect with staffing and deal modeling for the North America team.
Analyze RFPs and develop tailored solutions, creating pricing models, and response strategies to present
competitive bids to clients.
Performed data mining and industry analysis to refine sales strategies and drive informed decision-making.
Develop pricing models to present competitive bids to clients.
Collaborate with the Solution Architect and leadership to create deal models using tools and Excel for accurate
pricing.
Generate and maintain service delivery plans, expenses, and costs within the MYISP tool.
Provide pricing views for discussion with Solution Architects and leadership.
Manage and update all incoming requests in the tool efficiently.
Oversee financial assumptions, including costs related to travel, telecom, data, and seat charges.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Senior Project controller analyst

مارس 2016 - ديسمبر 2023

Accenture Solutions Ltd

مومباي، الهند

مارس 2016 - ديسمبر 2023

Currently serving as a Senior Project Controller Analyst, managing key project activities and reporting for active,
won, and lost deals.
Collaborating with Solution Architects (SAs) and leadership teams to gather deal details and assign projects based
on SA bandwidth.
Leading a team of 4 associates for non-compliance reporting and ensuring adherence to project protocols.
Managing multi-million-dollar Capco deals, presenting progress updates during weekly leadership meetings.
Supporting Solution Architects on the mySP tool, guiding KDA generation, and troubleshooting asset adoption
issues.
Maintaining KIV and Non-Compliance reports for AAPAC and LATAM regions, escalating at-risk deals to
leadership.
Compiling data for leadership discussions and promoting SAP training initiatives for Solution Architects.
Promoted in 2020 for outstanding performance.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الإدارة

Senior Marketing Research Associate / Sales enablement

ديسمبر 2013 - أبريل 2016

Accenture and Cloud Sherpas

مومباي، الهند

ديسمبر 2013 - أبريل 2016

Conducted comprehensive market research, including primary, secondary, and financial analysis, to support the
Sales & Marketing team in the USA and UK.
Assisted the PMO team in preparing detailed reports on high-value deals, providing leadership with actionable
insights.
Scheduled calls and meetings with decision-makers to support sales closures.
Managed lead verification, appointment scheduling, and CRM updates to streamline sales operations.
Leveraged Marketo Automation for data segmentation, targeted email campaigns, and landing page creation.
Performed data mining and industry analysis to refine sales strategies and drive informed decision-making.

مجال الشركة:
خدمات تكنولوجيا المعلومات

Wireless Analyst

سبتمبر 2011 - أكتوبر 2013

Anthelio Technologies

مومباي، الهند

سبتمبر 2011 - أكتوبر 2013

Coordinated with clients and vendors to solve telecom-related issues.
Managed vendor relationships and kept compliance and documentation updated.
Managed telecom-related queries, including e-procurement, user management, and expense management.
Provided tele-management help desk support with expertise in troubleshooting mobile devices (BlackBerry,
iPhone, PDAs).
Maintained accurate and up-to-date documentation of customer site details and vendor information.

مجال الشركة:
العيادات الطبية
الدور الوظيفي:
الخدمات المساندة

C.S.A

مارس 2010 - سبتمبر 2011

First source Limited

مومباي، الهند

مارس 2010 - سبتمبر 2011

Process : British telecom Duration : 2nd March 2010 to 2nd September 2011 Designation : C.S.A

Responsibilities:
• Analyzing the order placed by the customer through e-mail and raising the order for further process.
• Also interacting with the customer in case of incomplete information.
• Placing a request for Engineer to be on site for troubleshooting and installation.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Customer Service Associate

مارس 2010 - سبتمبر 2011

First Source Ltd

مومباي، الهند

مارس 2010 - سبتمبر 2011

Reviewed and processed customer orders received via email, ensuring accuracy and timely execution.
Communicated with customers to resolve incomplete or missing information.
Coordinated and scheduled on-site engineer visits for troubleshooting and installation.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

National College Of Business And Arts

أبريل 2017

أبريل 2017

بكالوريوس، Commerce

الهند

National College

أبريل 2017

أبريل 2017

بكالوريوس، Commerce

الهند

University Of Mumbai

فبراير 2007

فبراير 2007

الثانوية العامة أو ما يعادلها، Commerce

الهند

Sumaiya English high School

أبريل 2005

أبريل 2005

الثانوية العامة أو ما يعادلها، Economic History

الهند

Skills

MANAGEMENT

Expert

AUTOMATION

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Expert

DATA MINING

Expert

MARKET RESEARCH

Expert

MARKETO

Expert

PROJECT MANAGEMENT

Expert

LEADERSHIP

Expert

MARKETING RESEARCH

Expert

SALESFORCE.COM

Expert

FINANCIAL ANALYSIS

Intermediate

INSIDE PLANT

Intermediate

INFORMATION TECHNOLOGY

Intermediate

PRE SALES ENGINEERING

Intermediate

SALES

Intermediate

SALES ENABLEMENT

Intermediate

SOLUTION ARCHITECTURE

Intermediate

اللغات

المراتي

متمرّس

الهندية

متمرّس

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
Key Concepts of Service Management Advance Excel Learning
Agile Principles and Methodologies Artificial Intelligence (Basics)