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Alvin Davis, Operations Manager

Alvin Davis

Operations Manager·Jeebly LLC

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 12 years, 6 months

Operations Manager

January 2021 - Present

Jeebly LLC

Dubai, United Arab Emirates

January 2021 - Present

Strategically plan and manage operation Team, warehouse, logistics, transportation and customer services and Manpower.
Direct, optimize and coordinate Office
Liaise and negotiate with suppliers, manufacturers, retailers and consumers.
Meet cost, productivity, accuracy and timeliness targets
Maintain metrics and analyze data to assess performance and implement improvements
Implementing, advising on and monitoring appraisal schemes.
Resolving all complex inquiries from clients to ensure complete customer satisfaction.
Preparing proposals, agreements, sales reports, and presentations.
Maintain Critical Numbers and master data with regard to Business Support Functions and reporting to management to facilitate
business decisions.
Oracle Netsuite / Shipsy application.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Operations Supervisor

August 2016 - May 2020

Royal Miles Passenger Transport LLC

Dubai, United Arab Emirates

August 2016 - May 2020

Scheduling and updating the job status of each driver daily as per the clientrequirement and enquiries and to keep a follow-up on the
same.
Conducting Job Evaluation surveys.
Preparing proposals, agreements, sales reports, and presentations.
Liasing with Manger and interviewing employees at al levels to identify and assess training and development needs.
Delivering and overseeing the traning of individuals or groups of employees.
Ensuring employees recieve statutory required training and safety procedures.
Designing and assessing training programmes.
Supervising and monitoring progress made via training programmes or schemes.

Company industry:
Travel Agency
Job role:
Logistics and Transportation

Operations Executive

April 2013 - June 2016

Orient transport LLC

Dubai, United Arab Emirates

April 2013 - June 2016

Scheduling and updating the job status of each driver daily as per the client requirement and enquiries and to have a follow-up on the
same.
Preparing proposals, agreements, sales reports, and presentations.
Updating the status of queries from clients in the main reservation system.
Resolving all complex inquiries from clients to ensure complete customer satisfaction
To handle different kinds of administrative functions essential for day to day operations of the company

Company industry:
Travel Agency
Job role:
Administration

Education

Madras University

June 2009

June 2009

Bachelor's degree, Computer Science

India

Skills

Oracle SQL
Expert
Oracle SQL
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Network Hardware
Expert
Network Hardware
Expert
Leadership Skills
Expert
Leadership Skills
Expert
Adaptability
Expert
Adaptability
Expert
Communication
Expert
Communication
Expert

Languages

English

Expert

Hindi

Expert

Malayalam

Native Speaker

Tamil

Native Speaker