Sales Representative
Alghanim Industries
Total des années d'expérience :5 years, 11 Mois
• Provide satisfactory customer service and sale for refurbished electronic products.
• Efficiently assist customers in elucidation of the mechanism, functions and usability of certain electronic products.
• Customer service over the phone.
• Right sizing: meeting customers’ needs is important.
• After sales service is of high importance to attain customer satisfaction.
• Cashier. Cash registry: Daily cash and KNET remittance to treasury.
• Daily income report.
• Storekeeping: Assures stocks are comprehensive.
• Assigned on receiving stocks from warehouse.
• Provide concise and satisfactory technical assistance and customer service to American customers over the telephone.
• Customer support: Assist customers on online website navigation, bill payments, account set up, subscription queries, pay per view ordering, etc.
• Technical Support: Assist customers on troubleshooting satellite signal/equipment related problems.
• Sale: Up sell packages or TV programs.
• In order to attain company goals, handle time must be short without compromising call quality evaluation and customer satisfaction.