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الوليد آل سليمان, Administrative Services Specialist

الوليد آل سليمان

Administrative Services Specialist·HEALTHY FOOD COMPANY

Saudi Arabia

Diploma, OFFICE MANGMENT

Work experience

Total years of experience: 5 years, 10 months

Administrative Services Specialist

July 2024 - May 2025

HEALTHY FOOD COMPANY

Riyadh, Saudi Arabia

July 2024 - May 2025

• Government relations: Renew permits of ( BALDY, SLAMAH, CR, NAQAL, SFDA, MODN, ETIMAD, GOSI ………),
resolving issues with government agencies on different location, using (MQIM, QIWA, GOSI) and other government
website .
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Customer Experience Representative

December 2022 - September 2023

CCC – JAWWY PROJECT

Riyadh, Saudi Arabia

December 2022 - September 2023

• Customer Communication : Engaging with customers to understand their needs and provide prompt solutions.
• Conflict Resolution : Handling customer concerns effectively, ensuring a positive out- come and maintaining customer
satisfaction.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Government Services Specialist

January 2018 - January 2022

MASAYA GOLD COMPANY

Riyadh, Saudi Arabia

January 2018 - January 2022

• Negotiation & Conflict Resolution : Skilled in negotiating and resolving issues with government agencies for mutually
beneficial outcomes.
• Understanding Government Processes : In-depth knowledge of governmental procedures and regulations to achieve
organizational goals.
Company industry:
Industrial Production

Education

TECHNICAL COLLEGE

January 2022

January 2022

Diploma, OFFICE MANGMENT

Saudi Arabia

GPA (point): 2.96 out of 4

GPA (point): 2.96 out of 4

امتلاك عمل خاص في نشاط الخدمات العامة خلال دراستي

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
LOBBYING
Intermediate
LOBBYING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate

Languages

Arabic

Beginner

English

Beginner