Alwin شاجي

Provided application-level support and development assistance for HR modules on a .NET-based platform, ensuring smooth day-to-day HR operations. Delivered support for core business systems including EHRM, LOS (Loan Origination System), LMS (Loan Management System), and internal enterprise tools. Assisted with IT infrastructure and PC troubleshooting for branch offices, minimizing downtime for end users. Coordinated with cross-functional teams to diagnose and resolve application and infrastructure issues in a fast-paced financial services environment.