Alwyn رافيكومار

AlRayan Bank is the first Islamic Bank in the region to launch Islamic version of OPICS Plus Treasury system and the second bank in the globe to use the latest version of the product and the third bank to get ISO 27001 IT Information Security Certified organisation in the region.
• Transformation of IT policies, procedures and standards from CMMi framework to COBIT 2019 framework
• Ensuring implementation of vendor management rules and policies in compliance with banks legal policies.
• Developing and maintaining standards in all IT operations, including system documentation, naming conventions, security, and backup and recovery policies.
• Ensuring compliance with project deliverables and user requirements.
• Effectively reviewing all process-based activities such as project management/system development methodologies, testing methodologies, and specific software engineering processes.
• Ensuring employees adhere to business and system methodologies/standards; conducting and supporting compliance testing to provide evidence of compliance with defined policies and procedures.
• Evaluating compelling system projects with significant development milestones and accordingly providing apposite suggestions for improvement.
• Ensuring a clear description of business and IT role, as well as liaising with parties in agreed terms on the SLAs; maintaining independency and compliance with agreed rules.
• Providing necessary training to relevant IT staff for QA standards and procedures.
• Assisting in internal/external audit in line with banking regulations.
• Introducing the process of periodical review of functions in IT sections to develop and implement checklist for regular review of departmental controls in cooperation with related functions.
• Ascertaining third-party technology solution acquisitions ensuring predefined quality standards and providing accurate feedback on contractual agreements and arrangements.
• Focal point in IT department for internal and external auditors and playing a role of compliance representative of the department

Saudi American Bank is the largest bank in the Middle East and a Citibank affiliate organisation - First Citibank to complete Year 2000 corrections and Y2K certification and fourth Citibank technology group to obtain SEI level 3 certification.
• Identified areas for process improvement, as well as defined and augmented the customised process on the basis of software project scope.
• Provided necessary support and guidance to project managers for various aspects including project estimates, resource selection, job allocations, and project scheduling and quality steps.
• Effectively managed ten development units comprising of 50 project managers, 12 project quality managers, and about 25-30 testers.
• Reviewed and approved product test plans for its accuracy and completeness as per the defined/agreed test criteria.
• Certified product for release and implementation/rollover by ensuring customer satisfaction and process compliance.
• Conducted quality reviews and compliance verification and approved all end-user documentation and deliverables.
• Evaluated big-size and/or critical projects and reported noncompliance issues and unidentified risks to the senior management.
Confidential
• Responsible for collection of quality metrics data, as well as analysing and presenting it in an effective manner to the senior management.
• Administered configuration management activities performed by the project team.
• Accountable for IEF (case tool) model review on noncompliance to defined standards.
• Provided necessary training to project quality managers and testers on quality concepts, enhanced/new process definitions, configuration management standards, and testing methodology on periodical basis.
• Responsible for automation of review process to reduce cycle time in review.
• Served as internal assessor for CMMI SEI level certification to obtain level-3 certification, as well as internal auditor for ISO certification and re-certifications.
• Accountable for setting goals of quality sector yearly, whilst assessing the result at the yearend.

• Effectively conducted peer review of product deliverables.
• Prepared test plans, test data, and test bed and developed products under configuration management.
• Efficiently conducted system integration testing and regression testing.
• Responsible for product/application quality; coordinated with business user to conduct user acceptance testing.
• Determined and escalated noncompliance issues in projects to quality assurance manager.
• Ensured product quality compliance in projects.
• Facilitated objects to the production site on successful product signoff (for release).
• Developed project status summary and reports monthly and submitted them to Quality Assurance Manager.
• Successfully spearheaded a development unit comprising of 5 project managers and 5 testers.
• Provided training to project managers and development teams on quality concepts, enhanced/new process definitions, configuration management standards, and tested methodology on periodical basis.
• Monitored project progress, determined project risk factors and project lapses in an effective manner, and accordingly implemented requisite measures.
• Identifying process improvement areas and quality sectors in executing necessary measures.
• Provided project-related quality metrics to quality sector, as well as assisted in audit and assessment activities for certification / recertification.
• Instrumental in achieving defined quality goals.

• Served as programmer analyst for an Automatic Voice Response (AVR) project; responsible for conversion routine of Arabic characters from Nafitha standard to English characters of ANSII standard and vice versa.
• Promoted to the position of a project quality manager for outstanding performance. Previous experience of 8 years; commenced career in 1988 as a programmer and effectively handled various responsibilities in the role of an assistant manager (EDP) in different organisations across India.