علي المرصفي

• Acting as Deputy Manager for IT Operations Delivery Senior Manager (Capacity Planning, Service Level Management SLM, Change Management, Configuration Management, Budget Control) in occasions.
• Staff appraisal and recruitment exercises
• Establish, review, control, challenge, and execute the IT budget YOY (300+ Million EGP) and LRP
• Introducing Capacity modeling concept through Teamquest tool.
• Technologies used covers but not limited to (SAN enterprise/medium storage and backup boxes, High-end servers \[Solaris, HP-UX, AIX, Linux, Win\], Oracle DB, Application servers, vmware/LDOM/vPAR/nPAR, …)
• Researched for and conduct meetings to evaluate the initial phases of the Cloud computing potential opportunities.
• Include Data center and Desktop top systems under the Capacity function umbrella.
• Managing virtual cross-functional teams during the projects sizing cycle.
• Established an ITIL controlled environment built on my ITIL Service management certificate (Delivery & Support).
• Established the Long Range Planning (LRP) and strategy establishing for both Financial/Technical requirements.
• Developed timely capacity plans to meet agreed service levels (SLA) by analytical performance modeling of current and future workloads.
• Interacting with vendors and SCM (Supply Chain Management) to manage the planning & purchasing of backend computer systems Hardware/Software.
• Executing and planning for the IT Detailed Budget (45Million last year).
• Contributing in VF Qatar estimation for the required new DC (Data Center) components and the required budget.
• Supply chain management follow-up for IT OPS purchasing and cost negotiation requirements.
• Acting as a consultancy division for other supporting and similar teams
• New systems and functionalities sizing and performance impact estimating.
• Coaching and technical guidance for subordinates
• Acting as a focal point for the IT Operation & Support department preparing the BCM (Business Continuity Management) procedures and required crucial systems to be covered.
• Vendors and Applications evaluation, negotiation, and relations management.

• Contributing in Business Cases justifying.
• Develop and communicate Strategies/Forecasts for management of machines resources utilization, workload, and storage.
• Develop, implement, administer and regularly review capacity management and data storage polices and ensure that relevant clients are conversant with all facts of these standards.
• Assess the impact of changes in Systems component in terms of performance, capability, and scalability point of view.
• Support company’s business requirements.
• ISO procedure maintaining and Internal/External audit requirements preparation.
• Be a factor in setting the BCM (Business Continuity Management) layout and scenarios.

• Collate business growth and future forecasting data
• Collate System performance statistics
• Produce necessary in-house procedures and scripts to achieve the required functions.
• Measure, monitor and analyse business volume statistics against businessforecast data
• Measure, monitor and analyze Systems performance statistics.
• Manage the capacity planning data repository.
• HP Openview management system implementation.
• HP Openview performance module support.
• Regular mission critical systems performance and recommendations report issuing.
• Supported OS: UNIX (Solaris, Tru64, AIX, HP-UX), Windows 2000

Analyzing the different company’s systems from the point of field discussions to the point of documentation and developers support.

SMARTStream Financial Technical Consultant
SMARTStream installation and support, Client solution design proposals,
integrating with other systems and web enabling adaptation.

• As a team we were responsible for redesign the (Portfolio & Fund
Management Systems) with a grand new powerful tool (SanFrancisco)
which is an IBM tool.
• As a member of another team I was responsible of the enhancements of the
same systems (Portfolio & Fund Management Systems) with the (UNIFACE
7.3) which is a Compuware tool.
• My responsibility also includes deployment, training, supporting and trouble
shooting of the Portfolio and Fund Management Systems.
- A very good Mobile telecommunications services and systems knowledge.