علياء الحواج, Customer service executive

علياء الحواج

Customer service executive

Nuetel Telecommunication

البلد
البحرين
التعليم
بكالوريوس, International Business Management
الخبرات
2 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 4 أشهر

Customer service executive في Nuetel Telecommunication
  • البحرين
  • أكتوبر 2013 إلى ديسمبر 2013

- Managed different type of customers as the company targets high income customers.
- Helped providing details and information required for the customer.
- Bill payments
- Completing the finical closing for the shop.

Educational Consultant في Asia Pacific University
  • ماليزيا
  • مارس 2011 إلى ديسمبر 2012

- Marketing of APU curriculum and professional development programs.
- Conduct professional development trainings at campus or district levels.
- Represent APU as a vendor at educational conferences in the area.
- Provide support to principals and administrators currently using APU curriculum including Professional Development training.

customer sevices في batelco
  • البحرين - المنامة
  • أكتوبر 2008 إلى ديسمبر 2008

October 2008 - December 2008
Telecommunication Company (Batelco), Bahrain
Customer services- City Centre branch

* Helped and assisted customers with all the information required.
* Sold and registered new sim cards.
* Assisted customers with postpaid and prepaid payments.
* Sold company supported electronics and smart phones.

الخلفية التعليمية

بكالوريوس, International Business Management
  • في Asia Pacific University of Technology and Innovation
  • يناير 2013

Asia Pacific University of Technology and Innovation, Kuala Lumpur, Malaysia- January 2013 * BA (Hons) in International Business Management * Final year Project: APU Health insurance awareness- Perception and precaution * Other projects included: Supply chain Management Presentation

بكالوريوس, International Business
  • في Staffordshire University
  • مارس 2012

- Got second place honors in my final year project about: Health insurance awareness. - Completed leadership course with one of the leading organizations. - Won 2nd place in a speaking competition.

الثانوية العامة أو ما يعادلها, General Commercial
  • في Isa Town Secondary Girls School
  • يونيو 2008

Specialties & Skills

Management Presentations
Communication Strategies
Leadership
Problem Solving
LEADERSHIP SKILLS
MICROSOFT OFFICE
MS OFFICE
PAYMENTS
PROBLEM SOLVING
QUANTITATIVE
TEAM MANAGEMENT

اللغات

العربية
متمرّس
الانجليزية
متمرّس