Branch Operation Assistant
Second Cup Café - United Arab Emirates
Total des années d'expérience :1 years, 5 Mois
*Assist with controlling store operations at several Second Cup Coffee Branches.
• Organizing staff schedules weekly and liasing them about operational priorities.
• Monitoring the sales report daily.
• Stands as the focal person among all of the differentsuppliers in the operation.
• Tracking the stock inventory by writing a weekly report and creating a plan to cut down
on stock waste and increasing profit with the target percentage.
• Contributes to lay marketing and promotion plans into action.
• Provide excellent customer services by going above and beyond expectations.
• Answering incoming calls and questions about guests needs in-person and online
regarding room bookings, hotel services and amenities, loyalty program and special
request.
• Handling cash and credit payments adhering to the hotels cash handling policy.
Magna Cumlaude
