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Maria Alyssa Kathryn Leonardo, Office Services Assistant

Maria Alyssa Kathryn Leonardo

Office Services Assistant·Far Eastern University

Philippines

Bachelor's degree, Hotel and Restaurant Management.

Work experience

Total years of experience: 7 years, 1 months

Office Services Assistant

September 2024 - Present

Far Eastern University

Manila, Philippines

September 2024 - Present

Managed calendars, scheduled meetings, and coordinated with other departments.
Assisted in institute and university events.
Handled daily email communications for the department.
Company industry:
Primary, Prep, & Secondary School

Pool Attendant

May 2019 - January 2026

Hotel Galvez

Texas, United States

May 2019 - January 2026

Provided professional customer service in the hotel pool area, ensuring guest safety
and satisfaction. Assisted in the kitchen and bar area and maintaining a clean, efficient
workspace.
Company industry:
Catering, Food Service, & Restaurant

Teaching Assistant

January 2024 - August 2024

Far Eastern University

Manila, Philippines

January 2024 - August 2024

Handled the preparation of agreements and student concerns.
Conducted tracer studies and supported department initiatives and events.
Coordinated with external and corporate partners.
Company industry:
Primary, Prep, & Secondary School

Operation Management Trainee

April 2023 - October 2023

Philippine Seven Corp.

Manila, Philippines

April 2023 - October 2023

Delivered customer service, resolving multiple inquiries and concerns.
Monitoring daily sales and ensuring secure bank deposits.
Tracked supplies and forecasted orders to ensure everything was always in stock.
Company industry:
Other Business Support Services

Branch Supervisor

August 2021 - September 2022

Giovanni’s Pizza and Steak

Rizal, Philippines

August 2021 - September 2022

Monitored social media accounts to respond to customer inquiries and provide online
support.
Managed daily inventory, deliveries, and sales to ensure products were always
available for customers.
Assisted in creating and testing a new menu to improve customer options.
Company industry:
Catering, Food Service, & Restaurant

Branch Supervisor

August 2021 - July 2022

Giovanni’s Pizza and Steak

Manila, Philippines

August 2021 - July 2022

Monitored social media accounts to respond to customer inquiries and provide online
support.
Managed daily inventory, deliveries, and sales to ensure products were always
available for customers.
Assisted in creating and testing a new menu to improve customer options.
Company industry:
Catering, Food Service, & Restaurant

Education

Far Eastern University

May 2019

May 2019

Bachelor's degree, Hotel and Restaurant Management.

Philippines

Colegio de Sta. Monica de Angat

March 2015

March 2015

High school or equivalent, n/a

Philippines

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
FOOD SERVICES
Intermediate
FOOD SERVICES
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate

Languages

Filipino
Beginner
English
Beginner