Amaan Kamil

• Built an AI chat support with agent fallback into the app, cutting social media escalations by 60 percent,
improving response time by 70 percent, and enabling 3 times faster query resolution.
• Scaled payments infrastructure by integrating multiple Payment Gateways and deploying a dynamic routing engine that selected optimal gateway improving payment success by 11 percent.
• Launched an AI-powered chatbot to re-engage abandoned leads, increasing conversion rate from 1 percent to 10 percent and generating an additional 100, 000 USD in GMV, unlocking a new acquisition channel.
• Increased conversion rate by 18.5 percent by introducing a direct checkout experience tailored to
remarketing audiences, improving payment funnel efficiency.
• Launched fractional payments, growing GMV by 71 percent and improving conversion rate by 90 percent.
• Automated customer onboarding by AI voice agents, reducing agent calls by 50 percent and support costs by 45 percent.

• Led implementation of KYC workflows for a banking client, owning onboarding flows, compliance
requirements, and stakeholder coordination.
• Built a no code app builder SaaS from scratch, defining core platform features, workflows, and user
permissions as part of a services to SaaS pivot.
• Led a POC for a Web3 marketplace product with a UAE client, exploring blockchain powered payments, and defining wallet flows, on chain payment logic, and marketplace transaction models.