Employment Consultant
PeoplePlus
مجموع سنوات الخبرة :9 years, 0 أشهر
• Interviewing and assessing prospective applicants and matching them with vacancies at client companies
• Providing HR consultation services for the companies
• Acting center manager and manage center teams to carry out day-to-day activities and service
delivery
• Attended conference meeting to change of scenery where developing new ideas to grow
business is encouraged
• Identify job seeker needs, create meaningful action plans and provide support and motivation to
job seekers with the purpose of securing work and sustained employment
• Build relationships with new and existing employers to secure new job vacancies
Manage center teams to carry out day-to-day activities and service delivery
Allocate operational targets and KPIs for each one of direct reports and ensure effective
application of the People plus performance management process.
Forecast and analyze data weekly and monthly
Attended conference meeting to change of scenery where developing new ideas to grow
business is encouraged
Identify and meet service objectives and improve performance, efficiency and quality
Improve performance by raising efficiency and providing new equipment sources
Check out all new developments and share it with team
Ensures calls are answered by contact center employees in specific time ranges and handled
correctly
Monitor random calls to improve quality, minimize errors and track operational performance
Plan and manage change
Coordinate with human resources to attract competencies to suit the needs of the department
Review staff performance, identify training needs and plan training courses
Motivate employees, try to retain develop them, coordinate and plan for rewards and
incentives
Prepare statistics reports, user rates and performance levels of the center, and prepare reports
for the management of the facility
Deal with customer complaints and complex inquiries reflecting a positive image of the
establishment
Collaborate with other departments to manage reputation, identify key players and coordinate actions.
- Accomplishes marketing human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
- Achieves marketing operational objectives by contributing marketing information and recommendations to strategic plans and reviews; preparing and completing action plans;following up, create mile-stones for each plan; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements.
- Meets marketing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
- Manage website content and design .
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
- Arrange events, sponsorship and monitor relevant festivals.
• Collected and analyzed participant data and information related to program effectiveness and school district academic performance.
• Assessed effectiveness of program by looking at graduation rates
• Created a social media strategy to increase awareness, growth, and build relationships with customers
Led team of 7 MBA students as consultants for the Marion County Fair and the Marion County Fair Foundation with the aim to increase revenue and to optimize layout for acquisition of new fairgrounds
•Performed interviews and data analyses for 12 county fairs in Oregon to identify operational best practices
• Identified popular activities to include for next year's fair and prepared a cost analysis report
• Designed attendees satisfaction survey and created accompanying QR code
School Rowad Assalam, Dammam, Saudi Arabia
• Formulated and won the integrated marketing communications campaign to raise brand awareness and business partnerships in the Salem area for this elite youth soccer club
• Analyzed the current and future situation
• Presented and created the PowerPoint and strategy document for the winning presentation
• Recipient of merit based, full tuition SACM scholarship
courses: English as a second language institution