Welcome Team/ Executive Secretary Assistant
International Committee of Red Cross
مجموع سنوات الخبرة :19 years, 8 أشهر
Primary responsibilities:
Secretarial duties, performs clerical duties, performs simple Translation or Interpretation upon need, welcome visitors, other task whenever needed
Administrative /Chancellery support
Jordanian residency file
Welcome File
Replace the Welcome secretary in her absence
Ensure the necessary administrative related work
Primary responsibilities:
Join the detention team to monitor and respond to RFL needs to non-security foreign detainees visited by ICRC at Rehabilitations Centers.
Handle notifications of TCNs at CRCs to concerned embassies and UNHCR
Issuing ICRC travel document for refugees upon a professional request
Participated to field trips to refugee’s camps and other Syrian refugee gathering sites to provide RFL support.
Handling the VTC calls in corporation with other delegations
Follow up with Salamat that collected from the detainees in/out side Jordan
To check container movement (received empty) according to the list created by MSC/A system(Container moves by date) and issue demurrage invoices so payment could be collected
Answering customers’ inquiries by phone such as arrival date estimation, amount of demurrage, freight payment and agency fees, check telex release, final destination of shipments (Aqaba, ZFZ, ASEZA, in transit
Print & send arrival notices to inform customers of cargo arrival date
Contact & follow up with ports of loading for any missing details of Consignee’s address.
Issue invoices for any arrived containers at Aqaba ports
Entering MSC Manifests in Asecoda customs systems
Primary responsibilities:
Collect information from various sources such as capture cards, registration
cards, Red Cross Messages and notification lists, and enter the data in Prot 5
Crosschecks the validity and the coherence of the data and analyze it.
Contribute to the different filing systems and verify its validity. Match the
Various data related to same identities
Handling invoices & domestic airway bills data entry
Deep integration with operations & sales to serve client needs.
Active member in customer's service section.
Following up with clients on all shipments and provide them proof of delivery reports (Track & Trace system).
Handling the outstanding shipments and the Problem Queue