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Amal Cherkaoui, hostess

Amal Cherkaoui

hostess·Midhat pasha

United Arab Emirates

Diploma, Human Services And Nursing

Work experience

Total years of experience: 3 years, 4 months

hostess

January 2026 - January 2026

Midhat pasha

Dubai, United Arab Emirates

January 2026 - January 2026

Managed front-desk operations including phone reservations and welcoming a diverse international clientele during practical on-site training.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

restaurant assistant manager

September 2024 - October 2025

La Storia Restaurant

Beni Mellal, Morocco

September 2024 - October 2025

• Successfully managed daily service operations and service team coordination, successfully handling the flow of an average of 25+ visitors per day in a high-volume environment.
• Achieved high customer loyalty and ensured repeated customer returns by maintaining exceptional hospitality standards.
• Supported front-of-house operations, promoting efficiency and seamless service delivery.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

client service assistant

January 2024 - June 2024

Annour Nursing Clinic

Beni Mellal, Morocco

January 2024 - June 2024

• Coordinated patient scheduling and appointment bookings for 25+ patients daily, ensuring a smooth and organized patient flow.
• Handled front-desk administration and patient documentation, upholding strict client confidentiality.
• Provided empathetic communication and coordinated patient scheduling, significantly improving patient mood and comfort.
Company industry:
Residential & Nursing Care Services
Job role:
Medical, Healthcare, and Nursing

jewelry sales assistant

January 2023 - August 2023

Gold by Nassim

Beni Mellal, Morocco

January 2023 - August 2023

• Drove sales growth, achieving a 50% increase in boutique sales, while providing an exclusive welcome experience to an average of 40+ clients daily.
• Delivered an exclusive welcome experience to clients, managing initial inquiries and supporting luxury sales operations.
• Provided high-level administrative support, maintaining an organized front desk and luxury retail displays.
Company industry:
Jewelry & Gold
Job role:
Beauty and Fashion

sales agent

February 2022 - December 2022

Defacto

Beni Mellal, Morocco

February 2022 - December 2022

• Consistently exceeded daily retail sales targets by effectively engaging an average of 45+ diverse customers daily and offering targeted product recommendations.
• Provided professional and energetic customer assistance, ensuring a positive shopping experience that promoted return visits.
• Maintained appealing product displays and supported inventory to maximize sales opportunities.
Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

Education

NASMCO

October 2023

October 2023

Diploma, Human Services And Nursing

Morocco

GPA (rating): Excellent

GPA (rating): Excellent

Nurse Assistant Diploma (Aide Soignant) - Mention Bien • Acquired intensive training in patient care, communication, and client support within sensitive and high-pressure clinical environments. • Developed strong skills in empathetic service delivery, strict client confidentiality, and meticulous documentation (all transferable to Front Desk Administration). • Specialized in providing personalized, human-centered care, directly contributing to patient comfort and positive service experience.
View attachment

EST university soltan moulay sliman

November 2022

November 2022

High school or equivalent, Agronomy

Morocco

GPA (rating): Good

GPA (rating): Good

Higher School of Technology (EST) – Concentration in Agro-Alimentary Studies • Undertook specialized technical coursework focused on quality control, technical operations, and structured professional methodology. • Demonstrated strong commitment to continuous learning and academic rigor within a high-standard university environment.

higher colleges Al amriya

June 2021

June 2021

Bachelor's degree, Physical And Natural Sciences

Morocco

GPA (rating): Very good

GPA (rating): Very good

International Baccalaureate in Physical Sciences - French Option (Honours: Mention Bien) • Completed rigorous academic studies with Honours (Mention Bien), demonstrating strong intellectual discipline and achievement. • Developed robust analytical skills and aptitude for problem-solving in a time-sensitive, results-oriented environment.

Skills

Confidentiality
Expert
Confidentiality
Expert
Front Office
Expert
Front Office
Expert
Sales Targets
Expert
Sales Targets
Expert
Guest Relations
Expert
Guest Relations
Expert
MW Communication
Expert
MW Communication
Expert
Time Management
Expert
Time Management
Expert
problem solving
Expert
problem solving
Expert
Guest Relation
Expert
Guest Relation
Expert
Multilingual Communicat
Expert
Multilingual Communicat
Expert
Customer Service Excellence
Expert
Customer Service Excellence
Expert
Teamwork & Multitasking
Expert
Teamwork & Multitasking
Expert
Administrative Support
Expert
Administrative Support
Expert
Professional Etiquette
Expert
Professional Etiquette
Expert
Strict Confidentia
Expert
Strict Confidentia
Expert
Appointment Scheduling
Expert
Appointment Scheduling
Expert
Upselling and Cross-Selling
Expert
Upselling and Cross-Selling
Expert
Food Service
Expert
Food Service
Expert
Hospitality
Expert
Hospitality
Expert
Public Relations
Expert
Public Relations
Expert

Social profiles

Instagram
Instagram
instagram.com/amal_moon09

Languages

Arabic
Native Speaker
English
Expert
French
Expert
Turkish
Intermediate
German
Intermediate

Training and Certifications

Training
nursing
Regional hospital Béni mellal
nursing
Annour Nursing Clinic
Jan 2024

Hobbies

  • Beauty and Fashion Trends
    Applied Creative Skills: Monitoring and applying current global beauty trends (Makeup, Skincare, Styling) to maintain a high-standard, polished professional image, essential for luxury guest-facing roles.
  • Nail Artistry
    Demonstrated Precision and Detail: Developed advanced proficiency in intricate nail art techniques, highlighting attention to detail and precision critical for administrative and aesthetic roles.
  • Freelance Makeup Artistry
    Client Consultation and Customization: Successfully built a freelance client base by providing personalized consultations and customized makeup solutions, emphasizing strong interpersonal skills and client communication.