agent
stream
Total years of experience :0 years, 6 Months
-Handling customers.
-Solving their problems and inquiries.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.
- Conduct searches to find needed information, using such sources as the Internet.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.