Project manager-Private label &Product development
Identiscents
Total years of experience :18 years, 0 Months
• Strong knowledge of private label process and made in France perfumes.
• knowledge of private label process of cosmetics and make-up.
• Review customer brief with sales team.
• Check feasibility, provide budget offer & Leadtime.
• Prepare commercial offer.
• Lead the project execution from kick-off to delivery.
• Define projects steps, create project timeline, and assign tasks.
• Follow up with internal and external project’s stakeholders.
• Report project progress and track deliverables.
• Monitor project’s cost and timeline.
• Implement and manage changes when necessary.
• Evaluate and assess results of the projects.
• Apply for regulatory documents in France.
• Advise customers about products registration process, rules & regulation
for perfumes & cosmetics importation.
• Create and develop the brand from initial concept to launch (Perfumes &
Skincare).
• Manage the flow of project including branding, labeling, production and
delivery.
• Conduct fragrance evaluation
• Source primary / secondary packaging and accessories.
• Selection of suppliers and private label factories.
• Review regulatory documents.
• Product registrations process and renewal.
• knowledge on rules and regulation of Cosmetics & Perfumes importation.
• Implement targeted digital marketing campaigns
• Screening/Shortlisting of Cabin Crew Applications.
• Conducting Assessment Days/ Open days with a team of recruiters abroad and within UAE.
• Screening/shortlisting up to 850 candidates in Open days (walking interview).
• Involved in Internal Recruitment enabling promotion of existing crew to senior roles.
• Assessing candidates during Recruitment activities.
• Interviewing candidates.
• Follow up with candidates
• Leading a team to ensure the safety and wellbeing of the guests and consistently provide outstanding customer service.
• Coach, guide and motivate a team to ensure consistently high safety standards, empowering them to achieve a premium level of service, PR and hospitality.
• Manage crew performance and carry out on board appraisal.
• Responsible for service recovery on board to retrain unsatisfied guests.
*Provide all necessary informations to passengers and make their journey easier and comfortable.
*Welcome Passengers and Handling help desk counter.
*Carry out check-in, boarding and disembarkation procedures.
*Dealing with delays.
*complains resolution.
• Handle loan requests and queries from customers.
• Offer tailored consumer loans to customers based on their buying needs.
• Check and submit relevant documents for consumer loan.
• Follow up with customer.
• Leading customer loyalty program team.
• Ensure customer database follow up.
• Implement promotional mailing.
• Work closely with the marketing campaign managers to build and adapt the sales offers aimed to retrain existing customer.