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Amal Ersheid, Senior Creative Content Strategist - DXB Team

Amal Ersheid

Senior Creative Content Strategist - DXB Team·CHAIN REACTION

Jordan

Master's degree, MBA

Work experience

Total years of experience: 21 years, 7 months

Senior Creative Content Strategist - DXB Team

June 2024 - March 2026

CHAIN REACTION

Amman, Jordan

June 2024 - March 2026

• Managed marketing campaigns for 10+ regional clients including ENBD, DIFC, Xiaomi,
Sadia, Sunwhite, and Bloom.
• Developed campaign messaging and content generation assets for Jordan markets (SLC,
Al Nisr Al Arabi Insurance) and Palestine (KMG, TCLI)
• Oversaw content delivery and compliance for Islamic finance clients (All Bank, TIQ
Islamic neo-bank)

Company industry:
Marketing

Social Media & Content Strategy Consultant

March 2023 - December 2023

ACCUINDEX

Amman, Jordan

March 2023 - December 2023

Led B2B marketing strategy for HVAC and industrial solutions, building and managing
marketing team to drive lead generation and brand growth across regional markets.
Achievements:
• Increased qualified lead generation by 25% through targeted messaging and channel
optimization
• Grew brand visibility by 30% through event activations and strategic content
• Managed 6 member marketing team delivering digital and offline campaigns
• Collaborated with engineering teams to transform complex offerings into compelling
value propositions

Company industry:
Financial Services
Job role:
7712

Marketing Manager

February 2020 - October 2022

Arab Technical Group ATG

Amman, Jordan

February 2020 - October 2022

• Planned, developed, implemented and managed the overall marketing strategy.
• Researched competitors, online sales and performance trends.
• Presented strategies, budgets and activities to improve acquisition, engagement and monetization metrics.
• Transformed corporate website and social media platforms towards generating higher engagement, leads, conversions and sign ups.
• Worked on inclusive marketing within the marketing and advertising materials, and digital channels for ultimate impact.
• Supervised photography, video production campaigns on multiple channels.
• Done Google ads, social ads and measured ROI and KPIs.
• Tracked and measured SEO and Google Analytics metrics and prepared reports.
• Wrote effective email copy, subject lines, and previewed text according to brands specifications for higher consideration rates.
• Managed educational and entertaining events by collaborating with in house trainers and outsourcing suppliers.
• Utilized marketing to consumers, coworkers, candidates to strengthen brand reputation and sustainable equity.
• Created operational processes and documentations towards change management in the marketing department.
• Managed, guided and trained digital marketers and other marketing positions in the team.

Company industry:
Electrical Engineering
Job role:
Management

Marketing Manager

January 2019 - December 2020

JUMP GROUP

Amman, Jordan

January 2019 - December 2020

Managed full-funnel marketing strategies focused on performance optimization and customer
retention, leading team across product marketing and digital channels.
Achievements:
• Increased sales by 20% through cross-platform messaging
• Improved CRM retention by 15% through customer segmentation and automated
journeys
• Supervised 4 person marketing team handling product marketing

Company industry:
Preschool, Nursery, & Daycare
Job role:
Marketing and PR

Founder & Project Owner

January 2016 - December 2018

FASHION AMANTES

Amman, Jordan

January 2016 - December 2018

Founded and operated e-commerce fashion brand, managing all aspects of marketing strategy,
customer acquisition, and business operations from concept to growth.
Achievements: Achieved 80% customer growth in Year 1 through data-driven acquisition and
retention strategies
• Managed influencer campaigns, paid media, and performance optimization across all
channels
• Oversaw end-to-end operations including product positioning and customer lifecycle
management

Company industry:
Retail & Wholesale

Social Media Manager

January 2014 - December 2016

GENERATION C

Dubai, United Arab Emirates

January 2014 - December 2016

• Delivered marketing campaigns for Abu Dhabi TV Channel, AlQula TV Channel
• Managed content and creative teams ensuring brand alignment and timely execution

Company industry:
Advertising
Job role:
Marketing and PR

Social Media Manager

January 2009 - December 2013

IMC DIGITAL AGENCY

Amman, Jordan

January 2009 - December 2013

• Delivered marketing campaigns for eFawateercom, The Royal Court of Jordan, and
Royal Hotel
• Managed content team and freelancers ensuring brand alignment and timely execution

Company industry:
Marketing

Higher Education Coordinator

January 2001 - January 2006

INJAZ

Amman, Jordan Hybrid

January 2001 - January 2006

Managed community involvement and initiatives across 5+ Jordanian university committees

Company industry:
Primary, Prep, & Secondary School

Education

Cardiff Institute

September 2026

September 2026

Master's degree, MBA

Great Britain (UK)

University of Jordan

August 2022

August 2022

Bachelor's degree, English Literature

Jordan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

University of Jordan

August 2006

August 2006

Bachelor's degree, English

Jordan

Skills

B2C marketing

Expert

B2B Marketing

Expert

SEM

Expert

Google Analytics

Expert

Social Media Marketing

Expert

MARKETING

Expert

WEB SITE PRODUCTION

Expert

ADVERTISING

Expert

CONTENT MANAGEMENT

Expert

DELIVERY

Expert

LAYOUT DESIGN

Expert

MARKET PLANNING

Expert

PROCESS ENGINEERING

Expert

RESEARCH

Expert

BUDGETING

Expert

B2C marketing

Expert

B2B Marketing

Expert

SEM

Expert

Google Analytics

Expert

Social Media Marketing

Expert

E COMMERCE

Intermediate

BUSINESS OBJECTIVES

Intermediate

ADVERTISING CAMPAIGNS

Intermediate

CONTENT STRATEGY

Intermediate

DATA DRIVEN DECISION MAKING

Intermediate

FINANCE

Intermediate

MARKETING

Intermediate

MARKETING COMMUNICATIONS

Intermediate

MARKETING MANAGEMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Social profiles

Personal Website
Personal Website

Training and Certifications

Certifications
Business Planning (Oasis500)
Digital Marketing & E Commerce
Growth Velocity Digital Bootcamp (Coursera)
Balanced Scorecard Strategy (Team International)
HubSpot CRM & Email Marketing
Google Ads
Google Digital Marketing & E-commerce Certificate
Dec 2022

Hobbies and interests

Self Development, Corporate Strategy and Management