AMAL MURALI, Executive Security

AMAL MURALI

Executive Security

INDIGO

Location
India - Kerala
Education
Bachelor's degree, Airline & Airport Management
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Executive Security at INDIGO
  • United Arab Emirates
  • My current job since January 2018

under Airport Operations & Customer Service
•Jet Airways -Calicut International Airport

Executive at Jet Airways
  • United Arab Emirates
  • April 2017 to June 2017

AMAL MURALI




•Ensuring the high level of safety and security
•Organizational skills and customer service orientation
•Delivering exceptional customer service
•Delivering the highest level of customer service by provide assistance and supporting for the comfort of passengers
•Attending customer queries
•Ensuring the policies and procedures are followed to maintain secure and safe working environment
•Preparation and implementation of action plans which increase customers satisfaction
•Ensuring the high level of safety and security
•Organizational skills and customer service orientation
•Delivering exceptional customer service
•Delivering the highest level of customer service by provide assistance and supporting for the comfort of passengers
•Attending customer queries
•Ensuring the policies and procedures are followed to maintain secure and safe working environment
•Preparation and implementation of action plans which increase customers satisfaction
ROLES AND RESPONSIBILITY
ROLES AND RESPONSIBILITY
•INDIGO - (InterGlobe Aviation)-Bengaluru International Airport India from 2018 January to present as

Trainee Customer Service Assistant
  • April 2017 to June 2017

Education

Bachelor's degree, Airline & Airport Management
  • at CIAAL Aviation AcademyBharathiar University
  • February 2020

in

High school or equivalent, Airline & Airport Management
  • at Kerala State Board
  • February 2020

under

High school or equivalent, Airline & Airport Management
  • at Central Board of Secondary Education
  • February 2020

under

Bachelor's degree, Airline & Airport Management
  • at CIAAL Aviation AcademyBharathiar University
  • February 2020

in

High school or equivalent, Airline & Airport Management
  • at Kerala State Board
  • February 2020

under

High school or equivalent, Airline & Airport Management
  • at Central Board of Secondary Education
  • February 2020

under

High school or equivalent, Airline & Airport Management
  • at Central Board of Secondary Education
  • February 2020

under

Specialties & Skills

CUSTOMER SERVICE
POLICY ANALYSIS
LEADERSHIP
MICROSOFT EXCEL
ORGANIZATIONAL SKILLS
LANGUAGES
MICROSOFT OFFICE
MICROSOFT OUTLOOK

Languages

English
Expert
Hindi
Expert