Amal Odeh, Senior HR Officer

Amal Odeh

Senior HR Officer

Location
Jordan - Amman
Education
Master's degree, Business Management
Experience
8 years, 8 months

Share My Profile

Block User


Work Experience

Total years of experience :8 years, 8 months

Senior HR Officer
  • My current job since August 2019

Seagulls | Amman, Jordan
* Manage payroll including updating the system, preparing payroll reports and training
employees on the use of their accounts
* Manage recruitment including creating job posts, shortlisting candidates, preparing
offers, inducting new comers
* Maintain work structure by updating company/ organization structure, employee
handbook, and by updating job requirements and job descriptions for all positions
when needed
* Provides guidance and input on business unit restructures, workforce planning and
succession planning
* Maintain management guidelines by preparing, updating and recommending human
resource policies and procedures
* Maintain in-depth knowledge of legal requirements related to day-to-day
management of employees, reducing legal risks and ensuring regulatory compliance
* Maintain employee records, including insurance records, social security and other
employee actions
* Manage employee actions such as employee terminations, transfers and promotions
* Provides day-to-day performance management guidance to line management (e.g.,
coaching, counseling, career development, disciplinary actions)
* Manage performance management process which includes, employees’ yearly
evaluation, appraisals and HRD (training plan)
* Work closely with management and employees to improve work relationships, build
morale, and increase productivity and retention
* Organize company events such as; company anniversary dinner, occasional events,
team building activity and other social events in the company

HR Business Partner
  • April 2018 to August 2019

HR180 | Amman, Jordan
* Conduct weekly meetings with respective business units
* Consult with line management, providing HR guidance when appropriate
* Analyze trends and metrics in partnership with the HR group to develop solutions,
programs and policies
* Maintain in-depth knowledge of legal requirements related to day-to-day
management of employees, reducing legal risks and ensuring regulatory compliance
* Provide HR policy guidance and interpretation
* Develop contract terms for new hires, promotions and transfers
3
* Identify training needs for business units and individual executive coaching needs
* Participate in evaluation and monitoring of training programs to ensure success.
Follow up to ensure training objectives are met
* Performs other related duties as assigned

Relationship Manager
  • December 2016 to March 2018

| Maple Telecommunication| Amman, Jordan
* Build business case and discuss contract terms with potential clients
* Credit check is done for new interconnections before signing the contract
* Enter all data of new clients on ''Mediacore'' system
* Conduct negotiations with clients to reach a profitable bargain
* Interact with clients on daily bases to discuss new opportunities
* Supervise and guide the team to ensure they are in line with the set standards
* Collect, analyse, and interpret sales records/transactions to ensure balanced
accounts
* Participate in exhibitions abroad to meet new and existing clients; meetings are held
with existing clients to grow the current business and are held with new clients to
seek new business opportunities
* Attended exhibitions;
 Capacity Middle East in Dubai; March 2017
 Capacity Europe in London; October 2017
 GCCM in Dubai; March 2018

Associate at Ernst & Young
  • United Arab Emirates
  • June 2015 to November 2016

| Amman, Jordan
* Communicate with all senior managers from all departments (Assurance, Tax, &
Advisory) to open new engagement jobs, amend working hours, financial
information or assign managers for the job when needed
* Once the job engagement is completed, the fees, billings, charged hours, margin,
WTH/sales tax and ERP are all calculated before closing the engagement job to
assure that the estimated financials are close to the actual ones
* Issue EY invoices
* Settle payments on EY system
* Formulate statement of account
* Create entry records for bank charges, currency exchange difference and postage
fees to balance financial statements (debit/credit)
* Receive checks from clients
* Track transfers on EY bank account
* Update outstanding invoices and collection sheets
4
* File copies of invoices and RVs
* Update time sheet on weekly basis

Education

Master's degree, Business Management
  • at University of Boston
  • May 2015

High school or equivalent, Business Management
  • at University of Boston
  • February 2015

courses: SHRM Workshop Certificate - Amman, Jordan * Top Trends in HRM

Bachelor's degree, Business Management
  • at The University of Jordan
  • January 2015

High school or equivalent, Business Management
  • at Mashrek International School
  • January 2010

High School:

Specialties & Skills

Project Management
Customer Service
Team Leadership
Writing
Communication Skills

Languages

Arabic
Expert
English
Expert