Amal Rafiq

• Manage employee lifecycle processes, including recruitment, onboarding, contract preparation
through Qiwa, GOSI registration, visa processing, and offboarding.
• Administer Muqeem services, including Iqama renewals, exit/re-entry visas, final exit processing,
and visa validity tracking.
• Coordinate the renewal of work visas and residency permits for expatriate employees in compliance
with Saudi labor and immigration laws.
• Draft and issue official HR documents such as salary certificates, experience letters, disciplinary
notices, travel authorizations, and government correspondence.
• Monitor attendance, overtime, and sick leave records and provide accurate monthly payroll support.
• Prepare HR reports and dashboards covering Saudization ratio, headcount analysis, visa tracking,
and monthly HR KPIs.
• Collected, organized, and analyzed employee data from Mudad, Muqeem, TAQAT, and Qiwa
systems, maintaining structured Excel tracking sheets to support HR reporting and record
management.
• Support recruitment activities including managing job postings across various recruitment websites,
screening CVs, coordinating interviews, preparing offer letters, and assisting with onboarding.
• Respond to employee inquiries regarding contracts, benefits, end-of-service entitlements, and HR
policies.
• Maintain accurate digital employee records while ensuring confidentiality and data integrity.

• Maintained employee attendance records.
• Reviewed and updated employee information records.
• Organized and managed employee files systematically.
• Developed procedural flowcharts to illustrate operational processes.
• Reviewed and assessed resumes of prospective candidates.

• Maintained employee attendance records at the headquarters.
• Reviewed resumes for current vacancies.
• Updated employee information in the Benaa electronic system.

• Reviewed and updated employee records in files and databases to maintain accuracy.
• Prepared management reports highlighting trends, patterns, and forecasts using relevant data.
• Produced five monthly reports using advanced Excel functions.
• Developed and analyzed databases to improve data entry processes.
• Collected, organized, and analyzed employee data from Mudad, Muqeem, TAQAT, and Qiwa
systems, maintaining structured Excel tracking sheets to support HR reporting and record
management.
• Created and archived employee files for approximately 15 employees per month.
• Extracted employee data from multiple sources and maintained it within an organized digital
system.
• Interpreted database information to support informed decision-making.
• Carried out data verification, checking, and processing activities accurately and efficiently.

• Reviewed reports and performance indicators to filter and organize data.
• Scanned and uploaded documents into the company database for recordkeeping.
• Organized forms and files to support correspondence and reporting.
• Collected, organized, and analyzed employee data from Mudad, Muqeem, TAQAT, and Qiwa
systems, maintaining structured Excel tracking sheets to support HR reporting and record
management.
• Created new contracts and archived old employee contract files for approximately 20 employees per
month.
• Prepared management reports showing trends, patterns, and forecasts based on available data.
• Coordinated calendars and schedules for the management team.
• Managed daily administrative tasks, including scheduling virtual meetings via Zoom and Microsoft
Teams and handling inboxes and calendars through MS Outlook.

• Answered phone calls and responded to inquiries by phone, email, and in person.
• Scheduled appointments, meetings, and company functions.
• Managed filing of both public and confidential documents.
• Scanned and saved documents in databases for secure recordkeeping.