Business Development Manager, HRMS Certifications
MenaITech
مجموع سنوات الخبرة :15 years, 11 أشهر
Coordinating strategies to accomplish Certification Programs marketing objectives and boost long-term profitability.
Collaborating internal departments to develop new strategies to capitalize on new customers.
Establishing relationships with key decision-makers within customer's organization.
Developing and implementing pricing structures.
Consulting with product development teams to enhance Certificates based on customer interest data.
Negotiating, preparing and signing contracts with clients.
Managed the HR & Administration functions in the Mena Region.
Created & executed comprehensive policies & procedures, ensuring staff fulfill expected business objectives based on their role.
Ensured clear definitions and expectations for onboarding programs that adhere to the corporate culture of the company
Designed and implemented a company-wide performance management system linked to the core vision and objectives of the company.
Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Communicated corporate objectives across divisions through regular correspondence.
Oversaw offices inventory activities by ordering and requisitions and stocking and shipment receiving.
Supervised hiring processes and vendor relationships to maintain smooth operations for company.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Manage recruitment and selection of staff, providing consultation to management on employee relations issues, and managing all disciplinary issues within the company.
Worked with management and employees on all grievance issues within the company.
Worked closely with senior management to identity, develop and implement training and development programs in line with the business objectives.
Accountable for maintaining organizational culture, performance, HR policies, regulations, current policies & procedure, mission adjustment, HR strategies, procedures for environmental trends and challenges.
Monitor overall condition of the bank, track staff morale, retention, turnover, efficiency of each department, implement engagement review, minimizes risk, administer budgets, as well as maximizes revenue.
Skillfully benchmarked wages, compensation policies, benefits programs, and formulated employee’s incentive schemes, managed performance appraisal process & targets, and designed HR manual by following market practices.
Performed analysis of cost effective programs, guided HR team, compensation administration, facilitated job evaluation & classifications, drew recommendations, attended meetings, and assured regulatory compliance.
Proficiently designed project ideas & specifications, timeline management, organized milestone, achievements, project service, product lifecycle, also assisted evolving tactical & strategic product & services.
Developed programs for client’s goals, sustained records, gave suggestions, user interface guides, collaborated with external clients & internal teams, governed issues, and critically evaluate gathered information.
Performance Management:
• Manage the Performance Appraisal process
• Ensure targets are set as per the balanced scorecard philosophy
Policies:
• Changes/updates required in the policy manual.
Involved in business process improvement, manpower planning, competency modeling & job profiling, job evaluation, HR organization design, HR manual development, and procedures manuals in an efficient manner.
Supervised job rotation programs, quality assurance, project management, problem solving, conducted surveys, prepared notes for new policies, provided consultation to senior management, and facilitated in recruitment process.
Proficiently designed project ideas & specifications, timeline management, organized milestone, achievements, project service, product lifecycle, also assisted evolving tactical & strategic product & services.
Developed programs for client’s goals, sustained records, gave suggestions, user interface guides, collaborated with external clients & internal teams, governed issues, and critically evaluate gathered information.