Administration Supervisor
Human Resources Department
Total years of experience :28 years, 8 Months
Administration Supervisor in the Human Resources Department- (Oct '10 - Oct '12)
* Providing administrative support in coordinating activities, meetings and tasks to the Human Resources head.
* Negotiate Employee benefits deals
* Prepare & issue visa letters to different Orascom Telecom Holding destinations.
* Responsible for air ticket issuance & hotel booking.
* Orascom Telecom Holding - (Oct '99 - Oct '12)
Executive Administrative Assistant to Vice Chairman - (Feb '03 - Oct '10)
* Arranging appointments, coordinating meetings and scheduling conference rooms for supervisors and staff using an on-line calendar system.
* Supervising support staff
* Scheduling office staff-work assignments.
* Monitoring the departmental budget and maintaining expenses reports
* Processing expense vouchers and bills
* Performing administrative functions including tracking, ordering, filing, writing business letters & memos, mail distribution and courier
* Keeping records of employees' sick days, overtime, vacation days in accordance with Personnel policies.
Executive Administrative Assistant (CEO Office) - (Feb '00 - Jan '03)
Executive Administrative Assistant (Chairman Office) - (Oct '99 - Jan '00)
* Orascom Technology - (Aug '93- Oct '99)
Secretary in the Mini Computer Department reporting to the GM
* Assisting in writing and preparing business letters & memos
* Preparing & writing Sales offers including quotations and tenders
* Resolving problems, complaints in scheduling or delivering goods or services
* Creating and managing a filing system for the GM & the Sales department
* Recording and following up expenses reports
* Responsible for handling the staff's leaves, attendance, daily missions and other personnel issues such as applied bonuses and penalties
* Performing administrative functions
* Responsible for the inventory control of office supplies
* Manial Palace Hotel (Club Med) - (May '90- Jun '93)
General Manager Secretary
* Arranging General Manager's appointments and internal and external meetings
* Preparing agendas and taking minutes at meetings
* Typing correspondence, memos, reports, and numerical data
* Recording and following up expenses reports
* Receiving and routing incoming mail and telephone calls
* Monitoring the office-supply levels and ordering replacements
* Maintaining an accurate filing system
* Responsible for handling the staff's leaves, attendance and other personnel issues
* Novotel Hotel, Cairo, Egypt - (Dec '87- Mar '90)
Secretary Finance Department
* Baron Hotel, Cairo Egypt - (Jun '86- Nov '87)
Junior Secretary F&B Department
* Setting up all travel arrangements
* Maintaining Calendar
* Preparing and maintaining expense report
* Recording and following up expenses reports
* Coordinating meetings
* Performing clerical tasks such as photocopying, faxing, mailing and filing.
* Fosorc Chemicals, Cairo, Egypt - (Jan '84- May '86)
Customer Coordinator in the Sales Department
* Handled and Barcode Division
* Handling all correspondences with local and foreign suppliers
* Tracking the shipment logistics to fulfill project due dates
* Resolving customer problems
* Following up customer's account
* El Azhar University, Faculty of Arts, BA in Translation
* Notre Dame Des Apotres School, Cairo, Egypt, Secondary Certificate