Senior Quality Control
Souq.com
مجموع سنوات الخبرة :8 years, 2 أشهر
• Testing software (mobile/APIs/logistics) to identify and resolve problems from end users perspective.
• In charge of testing developed software against specified requirements.
• Accurately monitoring and recording results in test documentation, * Tracking system used: JIRA
• Preparing detailed test plans, acceptance criteria and test scenarios for each project.
• Liaising with developers to swiftly resolve faults.
• Analyzing, writing reports & communicating results to colleagues & managers.
• Monitoring the testing process and identifying and logging test failures.
• Trained new members of the quality assurance team.
• Prepared quality assurance reports.
• Review business documents and providing feedback to management team.
• Responsible for the recruitment and training of new staff.
• Teaching the new staff our methodology on work.
• Review and approve all given tasks.
• Leading the team to create teat cases for the projects.
• Set the plan for testing progress.
• Follow up on issues, improvements captured into problem tracking system. * Tracking system used: JIRA, Redmine, Mantis.
• Weekly and monthly reporting to the direct manager, and main office with the project's status.
• Prepared quality assurance reports.
• Liaising with developers and programmers to swiftly resolve faults.
• Ensuring that all QA Tests are carried out on time and in full.
• Ensuring activities in the quality plan are carried out.
• Receive, review, coordinate, and reply to inquiries and requests for information related to the project.
• Keeping in touch with the customers via email.
• Reporting each case and providing feedback to both customers and engineers.
• Managing customer's satisfaction.
• Review business documents and providing feedback to business analyst team.
• Writing and editing user manuals using English and Arabic languages.
• Conduct analysis and elaboration on features.
• Articulate test cases that cover system functionality.
• Conduct tests.
• Capture and follow up on issues, improvements into problem tracking system.
• Liaising with developers to swiftly resolve faults.