Logistics Operations Manager
Burraq Shipping Line Pvt Ltd
مجموع سنوات الخبرة :2 years, 11 أشهر
• Planning and scheduling import, exports and transshipment cargo movements, via Jebel Ali Port.
• Lead and motivate a team of operations and planning professionals, foster a collaborative and efficient work environment.
• Oversee day-to-day operations of NVOCC activities and Identify areas for process improvement and efficiency.
• Efficiently managed transshipment logistics for a shipping line, overseeing 6000 containers and optimizing second leg connections, resulting in streamlined operations and cost savings.
• Played a pivotal role in the ADC department, effectively addressing customer queries received through internet banking complaint systems, providing timely assistance, and ensuring customer satisfaction, resulting in improved service quality and retention rates.
Successfully completed an MSc in Business and Management, achieving SQF Credit Level 11 with distinction, accompanied by two merits. Notably, conducted a comprehensive dissertation, demonstrating advanced research skills and academic excellence
Attained a Bachelor's degree in Supply Chain Management with a commendable 3.5 CGPA, demonstrating a strong foundation in logistics, procurement, and distribution management
Equivalent to High School Core subjects: Maths/Chemistry/physics
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