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Aman Moqqadem, Front Desk Agent

Aman Moqqadem

Front Desk Agent·Novotel Hotel

Saudi Arabia

Diploma, in Chemical Plants

Work experience

Total years of experience: 3 years, 1 months

Front Desk Agent

June 2024 - November 2025

Novotel Hotel

Yanbu, Saudi Arabia

June 2024 - November 2025

• Greeted guests, managed check-ins/check-outs, and handled inquiries
professionally.
• Organized reservations and documents using MS Office tools.
• Resolved guest issues promptly and maintained service quality.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Process Operator Trainee

January 2023 - June 2023

Arabian Maize Company (AMC)

Yanbu, Saudi Arabia

January 2023 - June 2023

• Operated and monitored chemical process equipment under supervision.
• Ensured adherence to safety standards and operational procedures.
• Recorded daily production data and assisted in maintenance coordination.
• Gained hands-on experience in plant startup, shutdown, and
troubleshooting.
Company industry:
Industrial Production
Job role:
Chemical Engineering

Sweet Seller

January 2021 - January 2022

Independent / Local Shop

Yanbu, Saudi Arabia

January 2021 - January 2022

• Assisted customers and maintained high satisfaction levels.
• Handled sales, inventory, and product display efficiently.
• Ensured cleanliness and compliance with hygiene standards.
Company industry:
Food & Beverage Production

Education

Yanbu College Institute

September 2024

September 2024

Diploma, in Chemical Plants

Saudi Arabia

Skills

CHEMICAL PLANT OPERATIONS

Intermediate

COMMUNICATIONS

Intermediate

CONSTRUCTION

Intermediate

CUSTOMER SERVICE

Intermediate

DETAIL ORIENTED

Intermediate

FILE ORGANIZATION

Intermediate

FRONT OFFICE

Intermediate

MANAGEMENT

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

Languages

English

Beginner

Arabic

Beginner

Trainings and Certifications

Certifications

Financial Management Skills

Critical Thinking

Time & Stress Management