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Amani Al-Saqqa, Customer Service Representative

Amani Al-Saqqa

Customer Service Representative·Csmena

Jordan

Diploma, Medical Sciences

Work experience

Total years of experience: 0 years, 4 months

Customer Service Representative

November 2025 - February 2026

Csmena

Amman, Jordan •Remote

November 2025 - February 2026

Provided accurate and organized customer support,
handling inquiries from clients.
Utilized IM and CRM tools to manage customer requests
and resolve issues efficiently.
Maintained high customer satisfaction by delivering
prompt and effective solutions.
Developed strong communication and time management
skills to ensure a seamless customer experience
Company industry:
Call Centers & Customer Care Outsourcing

Education

Hittien college

October 2025

October 2025

Diploma, Medical Sciences

Jordan

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CALMNESS UNDER PRESSURE
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INSTRUMENTATION
Intermediate
INSTRUMENTATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LIFELONG LEARNING
Intermediate
LIFELONG LEARNING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

English
Beginner
Arabic
Beginner