Amanullah Azad

• Oversee comprehensive IT support and helpdesk operations for 50+ users across multiple locations, ensuring high system uptime.
• Administer and enhance warehouse inventory management utilizing MYCOM and QUICKBIS ERP systems, effectively minimizing stock discrepancies through efficient reconciliation processes.
• Develop and implement ERP training programs for over 20 staff members on stock entry, GRN management, and order processing, significantly streamlining the onboarding process.
• Produce detailed inventory reports and sales trend analyses, facilitating informed decision-making and strategic planning.
• Collaborate with cross-functional teams to optimize logistics and warehouse operations, driving efficiency and cost savings.
• Leverage technical expertise to support inventory management systems and improve operational workflows.

• Processed and validated extensive datasets, ensuring high accuracy and compliance with healthcare standards.
• Conducted quality control audits, identifying discrepancies and implementing corrective actions to enhance data integrity.
• Streamlined operational workflows, resulting in improved efficiency and reduced turnaround times for data processing.
• Collaborated with cross-functional teams to optimize inventory management and logistics processes.
• Utilized analytical skills to support decision-making in inventory control and warehouse operations.
• Developed and maintained documentation for processes and procedures to ensure consistency and training for new team members.
• Leveraged technical expertise to assist in troubleshooting and resolving issues related to inventory systems and data management.

• Provided comprehensive IT troubleshooting and technical support, enhancing operational efficiency and reducing resolution time through streamlined processes.
• Developed and implemented targeted communication strategies to boost customer engagement, showcasing strong analytical skills in campaign performance.
• Facilitated remote and on-site support for hardware, software, and network challenges, ensuring seamless workstation deployment and timely system updates.
• Leveraged technical expertise to support inventory management systems, optimizing logistics and warehouse operations.
• Collaborated with cross-functional teams to improve inventory accuracy and streamline supply chain processes, contributing to overall business success.