Administration Manager
First Video Communications
مجموع سنوات الخبرة :22 years, 2 أشهر
- Prepared expense reports and corporate presentations.
- Served as liaison between senior management and clients.
- Worked to streamline flow of interoffice communications.
- Prepared staff work schedules.
- Organized management and staff calendars and provided appointment reminders.
- Handled cash receipts and tracked cash withdrawals.
- Designed project-specific spreadsheets and PowerPoint presentations.
- Made travel arrangements including booking hotels and arranging for transportation.
- Coordinated meetings and ensured that conference room was ready for in-house meetings.
- Hired trained and supervised administrative staff members.
- Worked to improve overall office productivity.
- Prepared staff schedules and ensured timely pay disbursements.
- Made medical insurance arrangements and negotiate with insurance providers.
➢ Providing all clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.
➢ Responsible for commercial correspondence with companies
➢ Handle all the meetings & communication with the foreign companies..
➢ Coordinate the quotations & contracts with clients.
➢ Arrange the Medical Insurance and claims for employees.
➢ Arrange the Job offers & contracts for the new employees
➢ Maintain the general filing system & dealing with Saudi labor and immigration authorities.
➢ Arrange, plan and prepare for meetings, conferences & presentations for the clients.
➢ Build good relations with clients and Media Organizations by providing high standard service.
➢ Managing flights tickets and hotels reservation.
➢ Managing all sales procedures.
➢ Communicating with any potential clients by visiting Exhibitions and Conferences.
➢ Team leader in production enrollment unit, responsible for distributing and assign tasks to the team members.
➢ Handling key client's requests and following up with responsible CSA.
➢ Solving issues can be happen with Key Clients policies.
➢ Handled Sharjah office for visit visa issuance.
➢ Solving arising issues with customers and work on solving it in coordination with HO.
➢ Handled ADNOC policy administration issues.
➢ Coordinating production processes with CS staff at ADNOC subsidiaries i.e.: adding members, corrections, premium calculations etc.
➢ Receiving applications forms and verifying documents.
➢ Processing the applications in MedNext. (Initial, renewal, and all types of endorsements)
➢ Preparing the policy wording, schedule benefit, insurance card, network providers list ..etc.
➢ Preparing the invoice and the receipt for the cashier.
Additional activities: • As a member in Health & Safety Committee
➢ I am developing and conducting Health & Safety presentations for all staff
(e.g. fire fighting training, First Aid, BLS course, communicate rules for health and safety in the workplace etc.)
➢ Responsible for reporting any accident or incident in the company.
➢ Designing and preparing the evacuation plan for each floor in the company (head office & brunches)
➢ Receiving applications forms and verifying documents.
➢ Processing the applications in MedNext. (Initial, renewal, and all types of endorsements)
➢ Preparing the policy wording, schedule benefit, insurance card, network providers list ..etc.
➢ Preparing the invoice and the receipt for the cashier.
➢ Generally supervise the reception of Emergency Department.
➢ In-charge of keeping the area under control.
➢ Responsible for receiving incoming patients & visitors, greeting Patients in a polite and friendly manner, collecting information from the patients.
➢ Preparing Patient files.
➢ Record Management & Handling Patient's appointment system.
➢ Computerized the Patient's files System.
➢ Prepare bills and remit cash and credit bills on a daily basis.
➢ Manage patient with Medical Insurance like filling up insurance forms.
➢ Dealing with the rejected claims & discuss the reason with the Doctors.
➢ Dealing with insurance companies for Approval's or authorizations for any emergency procedure or admission etc.
➢ Receive and transfer incoming telephone calls.
➢ Receiving the customers complains and suggestions and dialing with it.
➢ Interpreting between the Doctors and patients when needed.
➢ Greeting customers in a polite and friendly manner.
➢ Explaining the travel program & Schedules to the customers.
➢ convince the client to buy our products.
➢ Managing all necessary work paper and contracts.
Business Administration / Business and Management