Sales Executive
Alghanim Industries (Xcite)
Total des années d'expérience :22 years, 3 Mois
•Showing the customers a variety of products and explain the features and benefits of each.
•Help the customer make an informed decision about a purchase.
•Informing the customer of any sales or promotions happening.
•Assisting customers in locating store merchandise.
•Handling product returns.
•Processing payments of various kinds.
•Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
•Provide on-the-job training to new sales employees.
•Assist in completing price changes within the department.
•Assisting with product selection.
•Offering advice to customers.
•Dealing with customer complaints.
•Monitoring and updating sales display areas.
•Customize a product to meet a customer's needs.
•Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
•Submits orders by referring to price lists and product literature.
•Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
•Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
•Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•Understand clients need and provide with suitable vehicle.
•Any other tasks as assigned from time to time by the manager.
