System Administrator
KMC Stores
Total des années d'expérience :11 years, 0 Mois
Install and maintain computer hardware/software and other equipment for administrative, academic, student and support staff, providing technical support for computer-related and other equipment problems
Install and maintain telephone hardware/software and other equipment for administrative, academic, student and support staff, providing technical support as needed
Install and maintain printers, scanners and audio visual equipment for administrative, academic, student and support staff, providing technical support as needed
Support, design, maintain and monitor internal and external networks
Implement and manage network related systems, applications, security and configurations
Resolve network performance issues and establish a network disaster recovery plan
Recommend upgrades or patches for both applications and equipment
Provide technical support and guidance to users
Identify problems and related issues, analyze the behavior of issues in comparison to what is needed
Resolve client problems related to software and hardware
Evaluate, design, implement and maintain software to meet the current goals, both enterprise and academic
Diagnose, troubleshoot and document related problems
Assist in planning, evaluating and selecting new hardware and software
Manages small or short-duration projects
Manages mission-critical systems
Supervises other ITS staff and manages more than one project
Manages long-duration projects
Assists in the preparation of project budgets
Attends meetings as am ITS representative, as needed
Trobleshooting all over IT Related Issue Like PC, Network, Lan/Wan, Printers, Scanner..., etc
Work Experience in Internet issue, LAN/WAN, Printer issue, Scanner..ETC
Desktop Service Support Engineer
passed in first class