Human Capital Analyst
Qatar Foundation
مجموع سنوات الخبرة :9 years, 7 أشهر
• Support Workforce planning and HRIS teams with requirements and HC processes and projects.
• Documentation during Fusion & EPBCS project meetings to ensure all WOD requirements are captured and to facilitate work with the consultants.
• Reviewing, updating the project documents, and preparing reports.
• Creating Positions and Job Descriptions in the ERP.
• Preparation of Oracle EBS User Guides.
• Support during annual planning - emails, documentation, end user support for system queries.
• Support with SPD requirements during annual planning, including generating & updating the list of business plans and responsible column throughout the cycle.
• Support during performance appraisal cycle for mapping initiatives with organizations.
• Support data cleansing of ERP data before moving to the new systems, in addition to any additional fields/requirements by HC management.
• Preparation of letters and documents for mail merge.
• Maintaining daily supplementary headcount logs and ensuring compliance with BOD approved headcount and ensuring reporting accuracy.
• Supporting both Workforce & Organization Design team members with daily operations and workload during absence to ensure business continuity and avoid delays.
Executing the group HR strategy in the region and strategic direction of the HR activities.
Change Management.
Performance Appraisal.
Preparation of Standard Operating Procedures (SOP).
Aligning Qatar HR systems and procedures with group HR procedures.
Introducing and implementing HR activities of Head Office (UAE) in the region as employee pulse survey, performance appraisal.
Implementing in house HR Software from registration of employees.
Training the employees - from blue collar staffs to department heads.
Gap Analysis of the present practices and standard practices.
Preparation and implementation of policies and procedures.
Monitoring joining and Exit process.
Leave Management as per the newly implemented system.
Recruitment and PR Coordination with Head Office in UAE.
Employee counselling, dispute handling and disciplinary actions according to labor law.
Store Visits.
Reporting to General Manager (Qatar) and CHRO (UAE).
HR Generalist Cum Recruiter (Secondment) / Mekdam Holding Group
• Prepare Manpower Requests and obtain approval from top management with all required supporting documents.
• Undertake job analysis and Prepare Job Descriptions specific to each positions conjunction with hiring manager to highlight the role, responsibilities and accountabilities expected of desired positions ensuring consistency and standardized formats and templates.
• Ensuring compliance with recruitment policies, procedures and Qatar Labor law.
• Sourcing suitable candidates through job portals, direct contact, local suppliers and relevant overseas agencies; Screen and review applicants’ qualifications to ensure they meet minimum eligibility requirements specified in the job description.
• Posting job ads on professional sites, job sites and social media.
• Format the resumes to MEKDAM standard format.
• Arranging and coordinating applicant interviews with various stages of technical evaluation through personal interviews and other available / acceptable communication mediums; Provide feedbacks and update to recruitment agencies and applicants after profile review and interview process.
• Conduct initial HR interviews and evaluation of candidates for technical and non-technical positions; Handling salary and benefits negotiations with selected applicants as per the company’s band system.
• Be equipped with enough resumes in all categories to extend immediate assistance to the Business Development team for tender submissions with candidates expectations and interests.
• Develop a database and maintaining communication and coordination with recruitment agencies.
• Preparing and issuing employment offers, Visa application documents, Salary advance and bank account openings for selected candidates and act as the First point of contact for the new recruits for mobilizing and onboarding.
• Carry out the Mobilization, On-boarding and Induction of the new recruits and to conduct Orientation of human resources policies standards and procedures to new employees and On-boarding of new recruits compliance with QVC Process.
• Verification of employee files for availability of relevant documents and arranging files for audit compliance with updated employee records and Encoding and preparing supporting documents for the payroll.
• Coordination with accounts division regarding payroll preparation by providing relevant data for new recruits.
• Update the project Managers about project status and issues that impact client relations.
• Generating recruitment reports based on different criteria as Company, Nationality, Visa type; recruitment reports for the Holding Group management for financial planning; PR reports on expenditure for the month and expected expenses for the following month.
Oct 2015 - Jan 2018
Doha, Qatar HR Officer / CTRL Technology
• First point of contact for HR related issues and ensuring an effective service.
• Worked with senior level management in the preparation of Organization charts and Undertook Job analysis and prepared Job descriptions.
• Sourced, screened and interviewed candidates for technical and non-technical positions.
• Arranging and coordinating candidate interviews with hiring managers through personal interview and other available/acceptable mediums.
• Prepare offer letters and contracts; Coordinate for Visas, ID issuance and ID yearly renewal.
• Mobilization, Onboarding and induction of new employees.
• Arranging tickets and accommodation for company guests and new recruits.
• Create, maintain and update employee files both in soft and hard copies and Prepare HR and PR reports.
• Carried out and prepared documents for full and final settlement, Salary administration, annual leaves, leave salary management, airfare allowances and corrective disciplinary actions.
• Coordination with accounts division regarding payroll preparation by providing relevant data (increment, deduction, leaves entitled wage, and other data related with compensation).
• Ensured compliance with company policies procedures and labor laws and Provide advice and guidance to employees on policy and procedure interpretation.
• Reviewed employee complaints and ensured accurate and timely progress and documentation; escalated to senior management as appropriate.
• To issue various certificates such as Employment Certificates, Experience Certificates, Salary Certificates, Appreciation Certificate, increment letter, undertaking letters etc. accordingly.
• Conduct exit interviews of employees and compile it for statistical reports and information Coordinating training sessions for the new staffs.
• General administration of the office and Setting up review meetings.
HR Officer / Gulfstone Group
• Reported to the owner /Managing Director of the company and acted as the reporting manager for the PRO team.
• Set up an HR department; Completed and maintained all employee files in soft and hard copies in accordance with Qatar Labor law
• Developed proper employee data base collecting information from the employees and finance department in accordance with Qatar Labor law
• Created, circulated and implemented all HR forms and made sure all HR, PR and related activities are streamlined and synchronized through the forms.
• Provided advice and guidance to managers and employees on policy and procedure interpretation and ensured it follows Qatar labor law and acted as a point of contact for all HR related issues.
• Introduced organizational charts, performance appraisal system and coached managers as how to complete the process effectively.
• Worked with the owner to ensure that the HR strategies and procedures are aligned with business priorities
• Undertook Job Analysis and prepared Job Descriptions
• Sourced, screened and coordinated for interviews with the hiring managers.
• Preparing offer letters, contracts and follow up of work permits, visas, ID renewal and SCH licenses for medical staffs.
• Overseas Blue / White Collar recruitment
• Mobilization, De-mobilization, Onboarding and orientation of new recruits.
• Undertake internal investigations as appropriate and ensured accurate and timely progress and documentation of issues and escalated issues to senior management as appropriate.
• Coordination with accounts division regarding payroll preparation by providing relevant data (increment, deduction, leaves entitled wage, and other data related with compensation).
• Address employee concerns, disputes, harassment, complaints and grievances.
• Executed and documented registers on Penalty, disciplinary actions, final settlement, personal loans in accordance with labor law.
• Employee leave, leave salary, exit and airfare management and coordination for monthly salary preparation.
• To issue various certificates such as Employment Certificates, Experience Certificates, Salary Certificates, Appreciation Certificate, increment letter, undertaking letters etc. accordingly.
• Preparing HR and PR reports on a monthly basis.
• Conduct exit interviews of the employees and compile it for statistical reports and information.
• Handling customer queries and issues with a professional and expeditious manner
• Communicate and follow up with berth owners regarding the payments, contracts and updating them about the new facilities in the marina.
• Collecting the payments and preparing collection statement.
• Preparing quotation, invoice and receipts for Marina services.
• Proper filing and recording of documents.
• Preparing meeting minutes and reviews.
• Arranging boat trips and yacht cruises in a tailor made fashion as per the customer demand.
• Coordinating with the restaurants for food and services.
• Generating monthly, weekly and daily financial reports for the admin dept.
• Coordinating and participating in department meetings.
• Managing the Marina help desk.
• Training the new staff to use marina management system software (MMS).
• Maintaining Dockhand Timesheet and schedule.
· Functional understanding of the product, its routines, how to setup, navigate .
· Business relevance of the product
· Implementation sequence and methodology
· Implémentation pre-requisites
· Typical Implémentation and Typical training plan
1.customer service
2.ground operations
3.pre-flight operations
4.post-flight operations
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