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Amelset Hailesilassie , Regional Director

Amelset Hailesilassie

Regional Director·Paradies Lagardère

United States

Bachelor's degree, political science and government

Work experience

Total years of experience: 17 years, 9 months

Regional Director

May 2025 - Present

Paradies Lagardère

Cherry Creek, United States •Remote

May 2025 - Present

• Direct operations for 21 airport locations with annual revenue exceeding
$66 million.
• Drive strategic initiatives that improve profitability, operational
excellence, guest satisfaction, and sustainable growth.
• Develop General Managers and leadership teams through coaching,
succession planning, and performance management.
• Built collaborative relationships with airport authorities, franchise
partners, and joint venture stakeholders.
• Delivered year-over-year sales growth while maintaining the lowest
COGS, labor, and injury rates across the platform.
Company industry:
Retail & Wholesale
Job role:
Management

Director Of Area Operations

May 2012 - Present

Host International

Colorado, United States

May 2012 - Present

Company industry:
1398
Job role:
Management

Director of Operations III

October 2021 - May 2025

HMSHost

Cherry Creek, United States

October 2021 - May 2025

• Led airport operations supporting more than 350 employees and over 50
leaders.
• Introduced operational controls producing the regions lowest overtime
and highest sales per labor hour.
• Launched a Fresh Market Kiosk generating $1.4M in incremental annual
revenue.
• Managed remodels, relocations, and operational transitions with no
disruption to guest experience.
• Exceeded EBITDA objectives through disciplined financial management.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Information Technology

Assistant Director of Operations

January 2018 - March 2024

HMSHost

Cherry Creek, United States

January 2018 - March 2024

• Increased annual revenue from $23M to $39M.
• Managed 30+ managers while overseeing daily multi-unit airport
operations.
• Strengthened brand partnerships and led quarterly JV and airport
business reviews.
• Recognized as Coach of the Quarter for leadership development.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Senior Food & Beverage Operations Manager

October 2008 - March 2018

HMSHost

Cherry Creek, United States

October 2008 - March 2018

• Managed eight airport restaurant concepts, generating $20.6M in annual
sales.
• Increased sales by 15% through staffing optimization, training, and
operational improvements.
• Maintained industry-leading food safety, sanitation, and guest
satisfaction scores.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

Education

Addis Ababa University

May 2000

May 2000

Bachelor's degree, political science and government

Ethiopia

Skills

Technical Leadership
Expert
Technical Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Expert
Project Management
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Mass Recruitment
Expert
Mass Recruitment
Expert
Onboarding
Expert
Onboarding
Expert
Performance Management
Expert
Performance Management
Expert
Merchandising
Intermediate
Merchandising
Intermediate
Marketing Strategy
Intermediate
Marketing Strategy
Intermediate
Site Supervision
Expert
Site Supervision
Expert
Supervising
Expert
Supervising
Expert
Quality Auditing
Expert
Quality Auditing
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Marketing Management
Expert
Marketing Management
Expert
Marketing Communications
Expert
Marketing Communications
Expert
Teamwork
Expert
Teamwork
Expert
Planning
Expert
Planning
Expert
Micros
Expert
Micros
Expert
Problem Solving
Expert
Problem Solving
Expert
Team Leadership
Expert
Team Leadership
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Order
Expert
Order
Expert
Negotiation
Expert
Negotiation
Expert
Operation
Expert
Operation
Expert
Marketing
Expert
Marketing
Expert
Staff Training
Expert
Staff Training
Expert
Team Management
Expert
Team Management
Expert
Restaurants
Expert
Restaurants
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
operations
Expert
operations
Expert
Business Development
Expert
Business Development
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert
FINANCE
Intermediate
FINANCE
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
GROSS PROFIT
Intermediate
GROSS PROFIT
Intermediate
JOINT INJECTION
Intermediate
JOINT INJECTION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATING COST
Intermediate
OPERATING COST
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate

Languages

Arabic

Intermediate

Amharic

Native Speaker

Turkish

Beginner

English

Expert

Training and Certifications

Certifications
unconscious bias harassment training
HMSHost
May 2024
ServeSafe
May 2023

Hobbies and interests

Traveling
Walking and Hiking
reading

I have been awarded with many certifications during my career at HMSHost. few of them was Trainer of the core, and Above and Beyond