Amer Al Turkawi, customer service representative

Amer Al Turkawi

customer service representative

British Council - Saudi Arabia

Location
Saudi Arabia - Khobar
Education
Diploma, Business Administration
Experience
17 years, 8 Months

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Work Experience

Total years of experience :17 years, 8 Months

customer service representative at British Council - Saudi Arabia
  • Saudi Arabia - Khobar
  • My current job since June 2018
Customer Service Assistant at British Council
  • Saudi Arabia - Khobar
  • January 2017 to June 2018
Invigilator (Hourly Paid) at British Council
  • Saudi Arabia - Khobar
  • March 2016 to January 2017

Ensure that examination papers are secure
Giving instructions to candidates during the exam
Ensure discipline of candidates is maintained & regulations are followed

Account Manager at Hilti
  • Saudi Arabia - Riyadh
  • May 2015 to January 2016

Field sales in construction industry targeting power and water projects
Promoting and demonstrating Hilti products and solutions
Developing existing as well as establishing new customers

Key Account Customer Service Representative at Hilti
  • Saudi Arabia - Jeddah
  • June 2014 to April 2015

Delivers key account customer solutions by providing professional consulting and advice to product- and application-specific questions, whether on the phone, via e-mail, fax or online chat

Showroom Representative at Hilti
  • Saudi Arabia - Khobar
  • June 2012 to May 2014

Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accountsms

Promoter at CLINIQUE
  • Saudi Arabia - Khobar
  • February 2008 to October 2011

Providing skin care consultations to walk-in clients in the biggest cosmetics showrooms

Sales Assistant/Maintenance support at CompMe
  • Saudi Arabia - Khobar
  • February 2007 to January 2008

Retail sales for IT hardware and software products
Computer software maintenance

Marketing Coordinator (Part time) at Bison
  • Saudi Arabia - Khobar
  • January 2006 to January 2007

Organizing sport events

Education

Diploma, Business Administration
  • at Ain Shams University
  • June 2017

Specialties & Skills

SAP ERP
Quality
Product Knowledge
Phone Skills
Customer Service Skills
COMPUTER HARDWARE
CUSTOMER RELATIONS
CUSTOMER SERVICE
RETAIL SALES
TELEPHONE SKILLS

Languages

Arabic
Native Speaker
English
Expert
Spanish
Beginner