Sr. Training & Development Specialist
Qatar Tourism
Total des années d'expérience :15 years, 4 Mois
QT is a governmental entity responsible to set rules and regulation for tourism industry and promote Qatar as a world hub tourism destination.
Accomplishments
• Create HRD policy, procedures, processes, KPIs, and annual plans.
• Design & create organization structure, department functional statements, positions hierarchy, and operation model.
• Identifying organizational training and development needs through job analysis, appraisal schemes, and regular consultation with business managers.
• Designing and expanding training and development programs based on the needs of the organization and the individual.
• Create, implement, and develop the learning environment suitable to methods used in QT.
• Create, implement, and develop rewards and recognition programs.
• Training & Development budget (Plan, Adjust, Implement, Analyze)
• Evaluate training vendors to cover our training needs.
• Managing the delivery of training and development programs.
• Monitoring and reviewing trainees' progress through questionnaires and discussions with managers.
• Evaluating training and development programs (Pre & Post assessment).
• Using learning techniques and tools to deliver courses like regular classes, e-learning, coaching, shadowing, and others.
• Create an internship program for college students, support and follow up on their progress during the training and raise the final report to the college.
• Coordinate with the Civil Service and Governmental Development Bureau (CGB) about the scholarship programs and the induction program for new graduates from the university.
• Generate Monthly, Quarterly, and yearly reports for HR and Training projects or activities.
• Working as part of a recruitment team, finding talents, interviewing, evaluating, and assessing them.
• Support the HR team in employee promotions.
• Support the HR team in building all HR templates, letters and reports using Microsoft office applications.
• Using the SAP system to manage all activities.
• Develop and implement programs from University of Cambridge for private and public sectors in the state of Qatar, including HR consultancy, new employee training and ongoing training programs
• Plan, develop and implement training calendars for private and public sectors.
• Design, implement and manage induction programs.
• As an advisor for trainers.
• Develop and implement strategies for new products and services.
• Serve as a lead facilitator for projects
• Develop training and develop strategy plans in line with private and governmental entities within Qatar.
• Plan, develop and implement training matrix based on job descriptions and career development
• Plans (CDP) for a number of companies.
• Build IDP (Individual Development Plan).
• Build TNA (Training Need Analysis).
• In Training department working as a Trainer
o Teaching Business Courses
Office Management (University of Cambridge).
Effective Business Communication (University of Cambridge).
Organizational Behavior (University of Cambridge).
Time Management (University of Cambridge).
o Teaching Application Courses
MCAS (Microsoft Certified Application Specialist)
MOS
ICDL
• Instruct and monitor student-clients in the use of learning materials and equipment.
• Use relevant technology to support instruction.
• Observe and evaluate student-clients’ performance and development.
• Assign and grade class work, homework, tests and assignments.
• Provide appropriate feedback on individual and group work.
• Encourage and monitor the progress of individual student-clients.
• Maintain accurate and complete records of student-client progress and development through individual training plans.
• Provide a variety of learning materials and resources for use in educational activities.
• Identify and select different instructional resources and methods to the varying needs of student-clients.
• Utilize student-client training plans to prepare required reports on classroom progress, opportunity areas and activities.
• Manage student behavior in the classroom by establishing and enforcing rules and procedures.
• Ensure student-client adherence to the Use of Computer and Internet Policy.
• Plan, prepare and deliver instructional activities that facilitate active learning.
• Develop schemes of work and lesson plans.
• Establish and communicate clear objectives for all learning activities.
• Provide one-on-one instruction in an orderly and professional manner.
• Conduct computer education and training industry research as it relates to maintaining industry trends and standards for entry-level learners.
• Recommend appropriate curriculum and software as needed to meet training goals.
• Consistently review and evaluate curriculum to ensure that meets industry and organizational training standards.
• Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
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Diploma in Human Resource Practices
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