Manager-RA&FM
etisalat-ptcl
مجموع سنوات الخبرة :22 years, 8 أشهر
• System and non-system based analysis of different revenue streams.
• New product analysis with their potential impact and risk assessment to minimize fraud risks.
• To perform risk assessment across the revenue streams and identification/prevention of frauds.
• Management of FMS for timely reporting and monitoring.
• To develop and implement new procedures for detection/identification of any risk areas.
• Gap analysis for different revenue generating streams.
• Trend analysis of billing for various Revenue Streams to identify any revenue gaps.
• Conduct of fraud investigations, visibility reporting and analysis.
• Identification and analysis of Data from unallocated numbering series to prevent any revenue loss.
• WIN Prepaid & Postpaid Traffic analysis.
• Training to revenue assurance team.
• Automation of different complete systems, database processes such as data loading, exports.
• Strong skills towards the design, development and implementation of complete end-to-end solution
• Complete analysis of Retail Telephony to prevent any revenue loss and to detect frauds.
• Team member for implementation of Fraud Management System (FMS).
• Main contributor to identify the grey traffic originated by an operator leading to a revenue loss of more than Rs. 6 million per month.
• Reconciliation of traffic between Signaling Monitoring System (SiMS) and Point of Interconnect(POI)
• Data cleansing tasks in order to avoid redundant data and get accurate results.
• Data loading and conversion process using SQL Loader.
• To conduct IT training to trainers on behalf of Intel®.
• To supervise the IT Services including network and desktop problems
• Data analysis for detection of any fraudulent activities, using MS access and advance Excel.
• Major contributor in highlighting the illegal activities resulting in revenue loss of more than Rs. one million per month
• To manage and administer the operations of fleet department.
• Management of centralized database.
• Design and preparation of management reports using advance excel.
• Data Processing.
• Supervision of data feeding.
• Leading a team of 10 persons.
• Complete analysis of telephone billing to locate the frauds in telephone calls.
• Team leader to detect and recover a revenue loss of about 5% of the total.
• To update & Maintain the centralized Database.
• To configure out problems in the network.
• Design and preparation of management reports.
• Corporate Sales of PTCL Calling Cards and TF Payphones Cards.
• Daily monitoring of the staff on job related matters.
• Leading a team of 5 persons.
Worked as daily wager
Achieved GPA of 3.54 (76 % Marks)
Achieved GPA of 3.19 out of 4.00 (69% Marks)
Got 744 Marks out of 1100 with first division