Manager
Al Salam Studios and Stores
Total years of experience :21 years, 4 Months
Responsible for the below luxury stores:
Rosa Clara
Matthew Williamson
Pinco Pallino
Elie Tahari
RoccoBorroco
Catherine Malindrino
Temperley London
Frankie Morello
Diesel
7mankind
Boss Orange
Gerry weber
Air field
Basel
Marcain
Lamborgini
Just Cavalli
Red Valentino
Ice Berg
Lori Blu
Why and 1/2
Versus
Galiano
Leadership Skills: Keep my employees motivated, resolve conflicts and make hard decisions for my employees. A successful manager is a good leader.
Time Management: I will be working with my employees, customers and management. I should have to create schedules, order supplies and write reports. Time management is essential to make sure everything gets done.
Math and Budgeting: Expecting to keep and maintain a budget in almost every field. Being confident in using math skills to make sure I know where my company's money is going.
Analytical Skills: Training new employees, and being a good judge of character will help ensure that I am hiring the right people to maintain an efficient and motivated team. I also need analytical skills to be able to solve problems that may come up during a typical work day.
Decision-Making Skills: Whether it is dealing with employees, customers, management or vendors, I have to make decisions that affect the company. Having the ability to make hard and fast decisions is crucial to my success.
Speaking and Writing: Doing a lot of communicating. This might be one-on-one to a customer, in front of a group of employees, or in a meeting with management. I might be called upon to write reports, recommendations, or reasons for termination. Great verbal communications and writing skills will help me in any of these scenarios.
Customer Service Skills: Customers are going to ask to speak to the manager. How I interact with customers is crucial for repeat business, employee morale and the health of my company. Great customer service skills will help me solve issues before they become problems, and help create customer loyalty.
Ensures standards for sales, rotation and loss are established.
Represents the company, coordinates and liaise all commercial strategies, challenges and solutions with the suppliers.
Develops and implements brand's specific policies and procedures in coordination with concerned Regional departments.
Analyzing the products every week which sell more and to put the weak products in A locations.
Placing orders.
Pricing the products in order to make the GM higher.
2010 to date Acting Area Manager for Jack and Jones Egypt \nJob/Role: • Sales and Marketing \no Analyzing and develop new markets to drive volumes resulting in augmented business. \no Driving sales efforts involving effective promotional activities, product awareness with high potential clients for growth and profitability. \no Conducting detailed market study to analyze the latest market trends and tracking competitor activities and providing valuable inputs for fine tuning the selling and the marketing strategies. \n• Business Development \no Managing business development activities and accountable for the top-line profitability and increased sales growth. \no Developing prospective clients across sectors for deeper market penetration. \no Executing effective plans designed to assure achievement of agreed-to volume, market share and profit objectives. \nChannel Management \no Identifying and networking with financially strong and reliable dealers/channel partners, resulting in deeper market penetration and reach. \no Evaluating performance & monitoring distributor sales and marketing activities. \nTeam Management \no Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets. \no Scheduling team assignments to achieve the pre set goals within time, quality & cost parameters. \nInventory/ Stock Management \no Tracking and maintaining inventory levels for all the required items. \no Managing the inventory levels, for ensuring ready availability of material to meet the anticipated demand. \no Streamlining the system and procedures for effective inventory control for ensuring ready availability of materials to meet the production targets.
2008-2010 Assisstant brand Manager Jack and Jones Lebanon in BESTSELLER RETAIL
Job/Role: o Plans and organizes events, prepares promotions, sales and special collection for the brand, as well as liaises with the Marketing department and the suppliers to facilitate sales of the brand.
o Participates in recruitment, training, motivating and developing reporting staff to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
o Coordinates with window dressers their schedules and work plans.
o Ensures standards for sales, rotation and loss are established.
o Represents the company, coordinates and liaise all commercial strategies, challenges and solutions with the suppliers.
o Select collection and products in accordance with the market's taste.
o Coordinate with Country Managers to set the budget of the season.
o Visits stores and ensures proper functioning of the operation.
o Develops and implements brand's specific policies and procedures in coordination with concerned Regional departments.
2005-2009 District Visual Merchandising for Jack and Jones in BESTSELLER RETAIL LEBANON and Middle East
Job/Role: o Displaying the garments in order of First in First out o Managing the stock in the stores to make a huge turn over
o Square meter management
o Getting new ideas to make the stores in a good shape and ready to sell in professional way
o Analyzing the products every week which sell more and to put the weak products in A locations
o Trained by Danish team to develop the way of work
o Responsible about new openings in Bahrain, Kuwait, Lebanon, Egypt, Cyprus and Jordan
o Reporting every month with presentations for the Danish team
o Training people to keep the shops in a good shape
o Keeping updated in fashion industries to make more profit
2003-2005 Shop manager in Passion for fashion and Amore Boutiques Verdun 732.
Costumer service (Danish team in the company), human resources management (Private institute), organizational behaviors (Private institute), product knowledge (Danish team in the company), merchandising rules and management requirements (Danish team in the company),
2004-2005 Accounting and Computer Lebanese Institute's Certificate ( Makassed Abdul Hadi Debs institute)
2001-2003 High School Diplomas ( Makassed School) Beirut-Lebanon