Senior Specialist
Injazat Data Systems
مجموع سنوات الخبرة :13 years, 9 أشهر
Achievements:
• Played a significant role in several client onboarding projects, facilitating the seamless integration of clients into portfolio.
• Key contributor to a major upgrade project for our main monitoring solutions, ensuring enhanced functionality and performance.
• Led the development of various desktop and web applications projects that effectively support both internal and external functions of the company.
• Imparted training on automation solutions and supported channel partners and internal stakeholders.
• Managing the operations and maintenance of Microfocus Operations Manager (OBM), Universal Configurations Manager (UCMDB), Network Node Manager (NNMi), and Application Performance Management (APM) solutions.
• On-boarding and maintaining a comprehensive monitoring and alerting system using Microfocus Operations Manager (OBM) and Network Node Manager (NNMi).
• Executed projects such as the Auto-caller System, Credentials Management System and Operational Readiness OR Automation
Key Responsibilities:
• Leading the automation process comprising of devising the automation architecture, designing and developing the automation flows, managing the automation projects and deployment.
• Spearheading the development and implementation of automation strategies for Infrastructure and Applications Monitoring solutions, enabling proactive monitoring, alerting, and troubleshooting of system components.
• Setting up and configuring Microfocus Application Performance Management (APM) to collect performance data from applications and infrastructure.
• Utilizing appropriate tools and techniques to conduct in-depth performance analysis, such as analyzing response times, resource utilization, error rates, and throughput.
• Providing recommendations and actionable insights based on the performance analysis to optimize application and infrastructure performance.
• Tracking the impact of implemented improvements on performance metrics.
• Overseeing the design and deployment of automated Operating System Patching and Application Management solutions.
• Attending meetings with the potential clients to determine their process automation requirements, performing deep analysis and providing a customized solution for their needs.
• Managing a team entrusted with the patching activity including Windows updates, software patches, and operating system deployments and ensuring all tasks were completed seamlessly.
Achievements:
• Devised several automation portfolio solutions from creation through to the enablement of sales and consultants.
• Led a team of Automation Architects and Consultants focused on specific solution areas.
Key Responsibilities:
• Oversaw the development and maintenance of the central system for our automation operations.
• Rendered expertise in Microfocus Operations Orchestration and played a key role in developing multiple automation flows tailored to project specific requirements.
• Lead a team of system automation professionals, providing guidance, support, and mentorship.
• Collaborated with key stakeholders to gather automation requirements and designed custom automation flows.
• Conducted regular system audits and assessments to identified areas for improvement and implement necessary enhancements.
• Kept abreast of the latest industry trends and best practices in system automation, and proactively recommend innovative solutions to enhance automation capabilities.
• Conducted training sessions and workshops to enhance the teams skills and knowledge in system automation. .
Key Responsibilities:
• Designed, implemented, and managed the MF OO (Mainframe Operations Orchestration) platform, ensuring smooth execution of automated processes and workflows.
• Monitored and maintained the MF Operations Bridge, proactively identifying and resolving any operational issues to ensure the continuous availability of mainframe systems.
• Utilized MF NNMi (Network Node Manager i) to monitor the health and performance of mainframe networks, promptly addressing any network-related incidents or anomalies.
• Maintained and updated the MF UCMDB (Universal Configuration Management Database), ensuring accurate and up-to-date information about mainframe configurations, dependencies, and relationships.
• Deployed and configured the MF APM (Application Performance Management) solution to monitor the performance and availability of mainframe applications, identifying and resolving performance bottlenecks.
• Conducted thorough troubleshooting and root cause analysis of mainframe-related incidents and problems, implementing appropriate resolutions and preventive measures.
• Participated in capacity planning activities to ensure adequate resources are available to support current and future mainframe workloads.
• Stayed up-to-date with industry trends, emerging technologies, and best practices in mainframe operations, implementing relevant improvements to enhance system reliability and performance.
Key Responsibilities:
• Handled all phases of the web and software development lifecycle from end to end.
• Developed and implemented complex Internet and Intranet applications on multiple platforms.
• Working on integration between the establishment products and third-party software.
• Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
• Developed shared central authentication system in .Net/Java for intranet applications.
Key Responsibilities:
• Led a group of engineers in the design, and development of .Net-based software solutions.
• Directed planning, budgeting, vendor selection and quality assurance efforts.
• Supervised different team members and offered constructive feedback on their work performance.
• Monitored timelines and flagged potential issues to be addressed.
• Developed technical design for new application features.
• Supervised the implementation of application developments.