Total Years of Experience: 14 Years, 9 Months
June 2020
To Present
Technical Delivery Manager (Middle East Region), Success Manager & Enterprise Architect
at Appian Corporation
Location :
Saudi Arabia - Riyadh
Assume substantial responsibility in driving continuous program and project growth and leading all aspects of client
communications, pre-sales operations, and cutting-edge enterprise solution development. Demonstrate superior
knowledge of the Middle East market in determining pragmatic goals and building high-performing global teams. Issue
responses to requests for proposals (RFPs) and general state of work (SOW) deliverables.
Tactically implemented enterprise digital transformation project, incorporating low-code development platform,
process automation, Robotic Process Automation (RPA), and digitization industry 4.0 trends.
Cultivated enriching culture championing the adoption of Agile and process automation across multiple industries.
Offered invaluable guidance to executive-level personnel, playing an essential role in establishing the international office.
communications, pre-sales operations, and cutting-edge enterprise solution development. Demonstrate superior
knowledge of the Middle East market in determining pragmatic goals and building high-performing global teams. Issue
responses to requests for proposals (RFPs) and general state of work (SOW) deliverables.
Tactically implemented enterprise digital transformation project, incorporating low-code development platform,
process automation, Robotic Process Automation (RPA), and digitization industry 4.0 trends.
Cultivated enriching culture championing the adoption of Agile and process automation across multiple industries.
Offered invaluable guidance to executive-level personnel, playing an essential role in establishing the international office.
January 2015
To January 2017
Architect
at GO Telecom – Etihad Atheeb Telecom Company (EATC)
Location :
Saudi Arabia
Outlined in-depth recommendations to bolster organizational structure, maximize value for customers, and enhance
efficiency of all company functions. Promoted strict compliance with company policies and procedures. Leveraged trusted
process knowledge, delivered sound and sought-after project support, identified immediate and long-term technology
needs, and tracked project progress to continuously achieve goals.
* Scrutinized AS-IS EATC Telecom protocol, developing To-Be process through eTOM with capabilities assessment.
* Introduced new value chain supporting B2B and B2C business models, connecting business operations.
* Launched Product Life Cycle Management (PLM) process and applied department standards and templates.
* Produced OSS/BSS functional requirements document for major e-transformation project.
efficiency of all company functions. Promoted strict compliance with company policies and procedures. Leveraged trusted
process knowledge, delivered sound and sought-after project support, identified immediate and long-term technology
needs, and tracked project progress to continuously achieve goals.
* Scrutinized AS-IS EATC Telecom protocol, developing To-Be process through eTOM with capabilities assessment.
* Introduced new value chain supporting B2B and B2C business models, connecting business operations.
* Launched Product Life Cycle Management (PLM) process and applied department standards and templates.
* Produced OSS/BSS functional requirements document for major e-transformation project.
January 2014
To January 2015
Developer
at United Matbouli Group – Samsung KSA
Location :
Saudi Arabia
January 2011
To January 2013
Software Engineer
at SSS Process
Location :
Jordan
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