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Amigo Mhaka, Host/Waiter

Amigo Mhaka

Host/Waiter·Mugg and Bean

South Africa

High school or equivalent, Administration And Information Systems

Work experience

Total years of experience: 8 years, 3 months

Host/Waiter

January 2021 - January 2024

Mugg and Bean

Boksburg, South Africa

January 2021 - January 2024

Warmly welcomed and seated guests,
ensuring a positive first impression.
Delivered exceptional customer service in
a fast-paced restaurant environment.
Resolved guest concerns and complaints
professionally to ensure customer
satisfaction

Company industry:
Catering, Food Service, & Restaurant

Debt collector

January 2015 - January 2017

Ismail and Dhaya Attorneys

Boksburg, South Africa

January 2015 - January 2017

Communicated with customers regarding
account matters.
Investigated and resolved customer
queries.
Managed sensitive situations with
professionalism and diplomacy.
Maintained detailed customer records

Company industry:
Call Centers & Customer Care Outsourcing

Sales Representative

January 2010 - January 2013

Super Cd (East Rand Mall)

Boksburg, South Africa

January 2010 - January 2013

Assisted customers in selecting suitable
products.
Delivered friendly and professional
customer service.
Processed transactions accurately.
Promoted additional products through
consultative selling

Company industry:
Retail & Wholesale

Education

Boston College

January 2013

January 2013

High school or equivalent, Administration And Information Systems

South Africa

Skills

ACTIVE LISTENING

Intermediate

BUSINESS ETIQUETTE

Intermediate

CUSTOMER SERVICE

Intermediate

DIPLOMACY

Intermediate

ENGAGEMENT SKILLS

Intermediate

INTERNET PROTOCOL TELEPHONY

Intermediate

PROFESSIONALISM

Intermediate

RECORDS MANAGEMENT

Intermediate

SALES

Intermediate

SELLING TECHNIQUES

Intermediate