Amila Helac, Software QA Engineer

Amila Helac

Software QA Engineer

Freelance

البلد
البوسنة و الهرسك - Sarajevo
التعليم
بكالوريوس, Business and Management
الخبرات
3 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 11 أشهر

Software QA Engineer في Freelance
  • البوسنة و الهرسك - Sarajevo
  • أشغل هذه الوظيفة منذ يوليو 2020

Reviewed and analyzed system specifications, before executing test scripts and reviewing results.
Reported and documented technical issues in collaboration with developers and QA engineers to
effectively develop strategies and test plans.
Executed previously written test cases and analyzed results.
Created logs to document testing phases and defects.
Conducted post‑release/post‑implementation testing.
Worked with cross‑functional teams to ensure quality throughout the software development lifecycle.
Worked with Azure DevOps, JIRA and TestRail.

Customer Service Representative في Linea Services
  • البوسنة و الهرسك
  • يوليو 2021 إلى أكتوبر 2023

Customer Service Representative with two years experiance in telephone
customer service, tech support and sales. Work experience in Social Media
managing with successful track record in creating and optimizing across multiple
planforms. Possessing great communication, team work and managing skills.

Social Media Manager في Zera Homes
  • تركيا - Alanya
  • ديسمبر 2022 إلى يونيو 2023

Using knowledge of social media landscape and the lasted trends to create successful campaigns to
increase impressions on companies various social media accounts. Collaborated with graphic designers to
create engaging and shareable content. Utilized social media management tools to schedule posts, track
analytics, and manage social listening.

الخلفية التعليمية

بكالوريوس, Business and Management
  • في School of Economics and Business, University of Sarajevo, Sarajevo S
  • يوليو 2020
الثانوية العامة أو ما يعادلها, Social Study
  • في Second Gymnasium in Sarajevo
  • مايو 2017

Specialties & Skills

Microsoft Excel
CRM software
Languages
Communications
Tech Savvy
Excellent communication and interpersonal skills
Tech Savvy
Strong attention to detail and organizational skill
Proactive Problem Solving
Creating a positive and welcoming atmosphere
Microsoft Office
Customer Service
Management
Marketing
Administration

اللغات

البوسنية
اللغة الأم
الصربية
اللغة الأم
الانجليزية
متمرّس
الكرواتية
اللغة الأم