PMO Leader / Program Manager
PwC
Total des années d'expérience :18 years, 5 Mois
• Defined & maintained new and improved standards for programs & portfolio management
• Contract negotiator
• Enterprise quality control delivery as well as enhancing operational compliance per SLA’s
• Restructured all processes for project management within the organization leading to much higher success rates
• Set in place a full updated client facing strategy and principles for large clients, programs, & budgets
• Client Project Portfolio in Dubai (1st year): MCT Chalhoub, MERAAS, Majid Al Futtaim, The First Group, EMAAR, DIFC, OSN
• Plan and manage complex project engagements by leveraging substantial experience with Hyperion Essbase & RDBMS
• Successful execution of client-facing projects to deliver solutions for: GPSC, Treasury, CAPEX, Logistics, Business Case Tools
• Design and plan world class global training (On site & Remote)
• Develop work plans, schedules, estimates, resource plans (remote & local), and budgets (several methodologies)
• Delivered over $17 Million in Annual Direct Business Benefit in less than 3 years, 100% on-time and within budget
• Restructured and turned around multiple underperforming teams/projects to bring them back to target KPI performance
• Awarded “Team GM” honor for outstanding contribution & “The Bolt Award” for outstanding innovation
• Business Relations Expert & bridging I.T. & business departments
• End-to-End solution administration: Plan-Design-Execute-Close infrastructure and solution projects, Pure Scrum, Training
• Oversaw/managed all I.T projects incorporating: SDLC, Requirements Analysis, Risk Management, Network Administration & Security
• I.T Consultation, Solution & Business Strategy, Business Process Implementation
• Managed entire Web Development strategy with over 10 websites, managed offshore teams, SEO expert (succeeded in #1 google ranking), & Design
• R&D, Customer Survey Analysis, implemented Enterprise Systems/Applications throughout company
• Network Administration: LAN/WAN, Network Topology local, Remote, & offshore (India), Disaster Recovery, Server Maintenance
• Web Administrator: Design, Deployment, & Production Support of several large scale sites
o Application Development: Java, CSS, Visual Basic, ASP, PHP, SQL, Dreamweaver, Photoshop,
• Business Analysis, Sales, and Marketing: Requirements Gathering, Risk Management, Technical-Business Liaison, R&D, Training
o Sold our installation services and conducted cold calling
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First place in the CIS department with four other team members.